Have questions? We have answers - and if we don't, we will find out for you. We want every customer to be satisfied with their Insteon products.


Phone Support

Our phone support is standing by to answer your questions - whether technical or inquisitive. Give us a call. We’re here to help.

866 243-8022 ☎︎

Hours of Availability

Online Support

Not feeling chatty? Our online support team can provide assistance.

Email Support →


Looking for a Quick Start Guide, Owner's Manual or software download? We have a comprehensive list of all documentation at hand.

View Documentation →
View Warranty Information →

Knowledge Base

It doesn't matter if you're looking for basic troubleshooting steps or advanced firmware update instructions, look no further than our Knowledge Base articles.

Search the Knowledge Base →


Online Support Community

Looking for answers to common questions? Chances are, you’re not the first. Visit our Online Support Community for some extra help.

Visit the Community →

System Status

Get an overview of any Insteon system-wide issues that may be affecting your Insteon Hub as well as information on how to fix them.

View System Status →

gradient 2.png

Support Knowledge Base

Answers to your most frequently asked questions, general troubleshooting and more.


Search all Support Articles

Support Articles

Insteon Hub
2242-222 and 2245-222

For more help, visit Insteon Hub Support


Insteon Hub (HomeKit-enabled)

For more help, visit Insteon Hub Support


WiFi Cameras

For more help, visit WiFi Camera Support



Insteon Release Notes

General Support

Projects & How-To



Looking for a Quick Start Guide or Manual? You're in the right place. Browse by device category or search for your desired documentation by product name, model number or even language.


Search by product name, product type, model number or language

New & Popular


Hours of Availability

Monday - Friday: 5AM - 7PM (PT)
Saturday: 6AM - 3PM (PT)
Sunday: Closed



In Southern California?
Come and visit.

16542 Millikan Ave
Irvine, CA 92606

Retail Store

Monday - Friday: 9AM - 5PM
Saturday: 10AM - 2PM
Sunday: Closed


2 Year Product Warranty

Insteon products carry a 2 year limited warranty (unless otherwise stated). For warranty details, please see your product manual.