What to do if Your Insteon Hub has Stopped Working

 

If your Insteon Hub 2 (2245-222) has stopped working (no LED on front of the hub), Insteon offers a hub migration service that will migrate your existing account information to a new Hub. To learn more, visit: https://shop.insteon.com/products/migration-service-for-insteon-hub-2-2245-222

Some information regarding hub migration 
Insteon devices are uniquely paired to the Insteon Hub and therefore tied to that hardware. The migration service preserves these links as well as your account info and then saved to a brand new Insteon Hub. The service only takes a few days to process but will save you from having to factory reset your home and reprogram everything. Once you receive the migrated hub, simply reconnect it, activate any sensors you might have and you’re all set.


If you own the first generation Insteon Hub 1 (2242-222) and you are looking to upgrade to the Insteon Hub 2 (2245-222), read this article:

Upgrading from Hub 1 (2242-222) to a Hub 2 (2245-222)