Connect to Wi-Fi When Adding a Sonos Player

 
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When adding a Sonos Player, you may encounter an alert informing you to connect to your home's Wi-Fi network.

 

Basic Troubleshooting

Connect your mobile device to your home's Wi-Fi network. You are unable to add a Sonos Player to the Insteon app when on a cellular 3G, 4G or LTE connection.

 

Connecting to Wi-FI on iPhone, iPad or iPod touch

  1. Tap the Home button on your iPhone, iPad or iPod touch and navigate to Settings.
  2. Tap Wi-Fi
  3. Ensure Wi-Fi is on and tap your home's Wi-Fi network. If you have more than one Wi-Fi router, it is important to join the same Wi-Fi network as that used by your Sonos Player.
  4. Tap the Home button on your iPhone, iPad or iPod touch and return to the Insteon app to complete your Sonos setup.
 

Connecting to Wi-Fi on an Android device

  1. Tap the home button on your Android device and navigate to Settings.
  2. Tap Wi-Fi
  3. Ensure that Wi-Fi is on and tap your home's Wi-Fi network. If you have more than one Wi-Fi router, it is important to join the same Wi-Fi network as that used by your Sonos Player.
  4. Tap the Home button on your Android device and return to the Insteon app to complete your Sonos setup.
 
 

Additional Sonos Support