Factory Resetting Insteon Devices

You can reset Insteon devices and restore them to factory default settings. The procedure to reset an Insteon device varies by device type. Factory resetting an Insteon device will erase all customized settings including:

  • Customized On Level for dimmable devices
  • Customized Ramp Rate for dimmable devices
  • Controller links to other Insteon devices
  • Responder links to other Insteon devices
  • Custom device behavior including blink on traffic, beep on button press, status LED brightness

 

If reset instructions for your device are not found in this list, consult your product's Owner's Manual.

 

Insteon Hub

Follow the steps in this article to perform a factory reset on your Insteon Hub. Doing so will erase the following information from your Insteon Hub:

  • Links to Insteon devices in your home
  • Links to configured scenes
  • Configured schedules

If you intend to remove Insteon Hub from your home, you should first delete all scenes and devices using the Insteon App prior to performing a factory reset. If you don't first delete the linked Insteon devices, your remaining Insteon devices will continue to look for your missing Insteon Hub and degrade your home's Insteon performance.

After you have deleted all scenes and devices, delete your Insteon account using the Insteon app.

 

Factory Reset Insteon Hub (2014)

  1. Disconnect Insteon Hub from power
  2. Press and hold the set button while reconnecting power. Insteon Hub will emit a long beep.
  3. When the long beep ends, release the set button. Insteon Hub will double-beep and after 30 seconds, Insteon Hub will beep again.
  4. Power cycle Insteon Hub by disconnecting and then reconnecting it to power.

 

Factory Reset Insteon Hub (2012)

  1. Disconnect Insteon Hub from Power
  2. Press and hold the set button while reconnecting power. Insteon Hub will emit a long beep and it's status LED will turn red.
  3. When the long beep ends, release the set button. Insteon Hub will double-beep and its status LED will turn blue.

Plug-in Devices

  1. Unplug your device from the power outlet
  2. Press and hold the set button while reconnecting to power
  3. Continue holding the set button until the beep stops. If your device does not beep, hold the set button for ten seconds.
  4. Release the set button. You should hear two beeps confirming that your device has been reset.

Wall Switches & Keypads

  1. Disconnect your Wall Switch or Keypad from power by pulling the set button out
  2. Press and hold the set button
  3. Continue holding the set button until the beep stops If your device does not beep, hold the set button for ten seconds
  4. Release the set button. You should hear two beeps confirming that your Wall Switch or Keypad has been reset

Wall Outlets

Resetting an Insteon Wall Outlet requires an assistant.

  1. Have your assistant turn off the circuit breaker that supplies power to your Wall Outlet
  2. With the power off, press and hold the set button and have your assistant turn on the circuit breaker
  3. Continue holding the set button until the beep stops.
  4. Release the set button. You should hear two beeps confirming that your Wall Outlet has been reset

Wired Thermostats

Resetting an Insteon Wired Thermostat requires an assistant.

  1. Have your assistant turn off the circuit breaker that supplies power to your Wired Thermostat
  2. With the power off, press and hold the set button and have your assistant turn on the circuit breaker
  3. Continue holding the set button until the beep stops
  4. Release the set button. You should hear two beeps confirming that your Wired Thermostat has been reset

Wireless Thermostats

  1. Open the Wireless Thermostat enclosure and remove one of the two AA batteries
  2. Press and hold the set button while reinserting the removed AA battery
  3. Continue holding the set button until the beep stops
  4. Release the set button. You should hear two beeps confirming that your Wireless Thermostat has been reset 

Mini Remotes

  1. Turn off Mini Remote by sliding the power switch to the right
  2. Press and hold the set button while sliding the power switch to the left
  3. Continue holding the set button until the beep stops
  4. Release the set button. You should hear two beeps confirming that your Mini Remote has been reset

Wi-Fi Cameras

Detailed information for resetting Insteon Wi-Fi Cameras can be found in this article.


Sensors

  1. Remove the sensor's cover and remove or disconnect the battery
  2. Press and hold the set button while reinserting or reconnecting the battery
  3. Continue holding the set button for 10 seconds
  4. Release the set button

Ceiling Fan Controller

Factory resetting Ceiling Fan Controller requires physical access to the device which means partial disassembly of your ceiling fan.

  1. Press and hold the light set button until the status LED blinks green
  2. Press and hold the light set button again until the status LED blinks red
  3. Quickly double-tap the light set button and then press and hold the light set button
  4. Continue holding the light set button until the beep stops
  5. Release the light set button

Micro Modules

  1. Press and hold the set button until Micro Module beeps and the status LED blinks green
  2. Press and hold the set button again until Micro Module beeps and the status LED blinks red
  3. Press and hold the set button a third time until Micro Module beeps and the status LED blinks green
  4. Tap the set button three times; the status LED will double-blink green
  5. Press and hold the set button
  6. Continue holding the set button until the beep stops
  7. Release the set button. You should hear two beeps confirming that your Micro Module has been reset

Ballast Dimmer

Resetting an Ballast Dimmer requires an assistant.

  1. Have your assistant turn off the circuit breaker that supplies power to your Ballast Dimmer
  2. With the power off, press and hold the set button and have your assistant turn on the circuit breaker
  3. Continue holding the set button until the beep stops.
  4. Release the set button. You should hear two beeps confirming that your Ballast Dimmer has been reset

DIN Rail Modules

  1. Press and hold the set button until the DIN Rail module beeps and the status LED blinks green
  2. Press and hold the set button again until the DIN Rail module beeps and the status LED blinks red
  3. Press and hold the set button a third time until the DIN Rail module beeps and the status LED blinks green
  4. Tap the set button three times; the status LED will double-blink green
  5. Press and hold the set button
  6. Continue holding the set button until the beep stops
  7. Release the set button. You should hear two beeps confirming that your the DIN Rail module has been reset