Back to All Events

Hub Services - Unplanned Disruption

Insteon Cloud services experienced higher than usual customer traffic. This prevented some users from logging into their account.

Platforms Affected

  • iOS

  • Android

  • Windows

Resolution

The Insteon Cloud service corrected itself without the need for any database changes.

Earlier Event: December 22
Hub Services - Unplanned Outage
Later Event: January 6
Amazon Echo - Unplanned Disruption