Hub Services - Unplanned Disruption

Hub 2 accounts began experiencing high latency in the California area at around 2:55pm. The issue was resolved at around 4pm. 

Platforms Affected

  • Insteon Hub 2 services in California which affects:
    • Integration with Amazon Alexa voice services
    • Integration with Logitech
    • Any other 3rd party integrations that connect with Insteon using the Insteon API

Resolution

The issue has been resolved and no customer action is required for Insteon Hub to return to normal operation.