Phone Support Session for Hub 2
$49.95
Get personalized support with our Phone Support Session for Hub 2. Our experienced technicians will provide a one-on-one phone call to answer your questions or resolve an issue you are experiencing with your Insteon devices, Director app setup, scenes, schedules and more.
What's included:
- One phone call with a senior technician (up to 1 hour).
- Assessment of your Hub 2 configuration along with recommendations to improve your system.
This service is exclusively for users running a North America Insteon Hub 2 with Connected Home Access.
Please read the detailed instructions below before adding this item to your cart.
How does this work?
- Type the issue or questions you have in the form field just above the add-to-cart button so that we know what to focus on for the call.
- Add this item to your cart and complete your checkout.
- In the order confirmation email, there will be a link to grant the technician access to your Hub 2 - click the link, fill out the form, and submit. NOTE: this is required to initiate the process of arranging a phone call.
- Within 2 business days, a technician will reach out to schedule a time that works for you.
Also available: Health Check Service for Hub 2 - includes all the above plus house reports and more.
We also offer free technical support via email at support@insteon.com. View all support options.