Maintaining your Home

Setup your HomeKit-enabled Insteon Hub


Follow the steps in this article to setup your new Insteon Hub.


Step 1

Connect your Hub to the internet and a power outlet using the cables provided. Avoid switched outlets or power strips.

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Step 3

If prompted, allow Insteon+ to access your HomeKit accessory data. If you decline, Insteon+ will be unable to manage your home. You can change this setting from the Privacy Settings on your iPhone, iPad or iPod touch.

Step 4

Create an Insteon account. If you already have an Insteon account, sign in.

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Step 5

Tap Home

Step 6

Tap the Add button

Step 7

Tap Add a Device

Step 8

Tap Insteon Hub at the bottom of the screen. If your Insteon Hub doesn't appear, ensure it is connected to power and your WiFi router. It may take several minutes after connection for Insteon Hub to appear when searching for devices.

Step 9

Enter the 8 digit Accessory Setup Code found on the quick start guide included in the box or on the bottom of Insteon Hub.

Step 10

Finish up by giving your Hub a name and picking an icon.


Using Insteon+ When You are Away from Home


When you are away from home, Insteon+ and Insteon Hub require an Apple TV (3rd generation or later) for remote access. Without a properly configured Apple TV, all of your devices will appear in Insteon+ but their function will be disabled.


Configure Remote Access

Step 1

On your iPhone, iPad or iPod touch, navigate to Settings > iCloud. The iCloud account listed is the account Insteon+ is using for your HomeKit configuration.

Step 2

On your Apple TV, navigate to Settings > iCloud. Ensure that you are signed in using the same iCloud account as your iPhone, iPad or iPod touch.


Basic Troubleshooting

  • If remote access does not work, sign out of your iCloud account on your Apple TV and then sign back in.
  • Ensure that your Insteon Hub and Apple TV are connected to the same network. If you have multiple routers or a complex networking setup, use the steps in this article to identify where to connect your devices.
  • Remote access only works with Apple TV (3rd generation or later). Applicable model numbers are A1427 and A1469. If you are unsure about the model of your Apple TV, visit for support.