Connect Insteon Hub Account with Nest Learning Thermostat

 

You can control your Nest Learning Thermostat from the Insteon app by following the instructions in this article.

 

Nest Setup on iOS

Step 1
Tap the drawer icon to open the drawer

Step 2
Tap Add a Device

Step 3
Tap Thermostat

Step 4
Tap Nest Learning Thermostat

Step 5
Review the Works with Nest terms and conditions and, when ready, tap Connect

Step 6
Enter your Nest account email and password and tap Sign in

Step 7
Test your Nest and when ready, tap Done

 

Nest setup on Android

Step 1
Tap Settings followed by Edit Settings

Step 2
Tap Devices

Step 3
Tap the Add button in the upper right corner

Step 4
Tap Thermostat

Step 5
Tap Nest Learning Thermostat

Step 7
Review the Works with Nest terms and conditions and, when ready, tap Connect

Step 8
Enter your Nest account email and password and tap Sign in

Step 9
Test your Nest and when ready, tap Done

 
 

Control Insteon Devices from your Amazon Echo, Amazon Dot, Amazon Tap or other Alexa-enabled Device

 

With Insteon Hub (2245-222) and Amazon Alexa-enabled device, you can control Insteon-connected lights and appliances with your voice.

Note: Control of Insteon devices with Amazon Alexa requires Insteon Hub (2245-222) and Amazon Alexa-enabled device connected to a North American Amazon account.

 

Add Insteon Hub to the Amazon Echo App

Step 1

Launch the Alexa app and tap the drawer button in the upper left corner

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Step 2

Tap Smart Home

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Step 3

Tap Get More Smart Home Skills

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Step 4

Select Insteon from the list of Smart Home Skills

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Step 5

To connect your Insteon Hub to your Amazon Echo, you will need to enter your Insteon account user name and password. When finished, tap Sign In.

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Step 6

After you see confirmation that Alexa has been linked with your Insteon Hub, tap the close button in the upper right corner.

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Step 7

After connecting your account, you will be prompted to discover devices.

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Step 8

After a few moments, you will see a list of all of the Insteon devices connected to your Insteon Hub. You can now control these devices from your Amazon Echo.

If you add new Insteon devices at a later date, Echo will automatically search for devices every hour. To discover a device more quickly, say "Alexa, discover my devices."

step-9.png
 

Other Articles that Might be Helpful

 

Use Groups to Control Multiple Devices Simultaneously with Amazon Echo

 

If you want to control multiple Insteon lights and appliances with a single voice command or control Insteon devices alongside connected home devices from other manufacturers that are also supported by Amazon Echo, create groups in the Amazon Alexa app.

 

Add Insteon Hub to the Amazon Echo App

Step 1

Launch the Alexa app and tap the drawer button in the upper left corner

Step 2

Tap Smart Home

Step 3

Tap Create Group

Step 4

Give your group a name and select the devices that you would like to include. When ready, tap Save.

 
 

Supported Insteon Devices with Amazon Alexa

While Amazon Alexa supports control of many Insteon devices, not all devices are supported, some devices may not support all features, and some of those features are accessible only through Insteon scenes. Use the table below to identify if your device is supported.

Amazon Alexa control requires Insteon Hub (2245-222).

Identify your model of Insteon Hub

 
Device Supported with Amazon Echo
Dimmer Module Supported
On/Off Module Supported
Outdoor On/Off Module Supported
LED Bulb (A19)

Supported

LED Bulb for Recessed Lights (PAR38)

Supported

Dimmer Switch Supported
Dimmer Switch (1000W) Supported
Dimmer Switch (2-Wire) Supported
On/Off Switch Supported
Dimmer Toggle Switch Supported
On/Off Toggle Switch Supported
Dimmer Keypad (6-Button) Controls connected light only - scene buttons are voice controllable through Insteon scenes
Dimmer Keypad (8-Button) Controls connected light only - scene buttons are voice controllable through Insteon scenes
On/Off Keypad (6-Button) Controls connected light only - scene buttons are voice controllable through Insteon scenes
On/Off Keypad (8-Button) Controls connected light only - scene buttons are voice controllable through Insteon scenes
Dimmer Outlet Supported
On/Off Outlet (2011) Supported
On/Off Outlet (2014) Controls top outlet only - bottom outlet is voice controllable through Insteon scenes
Wired Thermostat Temperature changes only. Not all revisions support control with Amazon Echo.
Wireless Thermostat -
Venstar Thermostat Adapter -
Ceiling Fan Controller Controls connected light when addressing device directly - fan speeds are voice controllable through Insteon scenes
Dimmer DIN Rail Module Supported
On/Off DIN Rail Module Supported
Dimmer Micro Module Supported
On/Off Micro Module Supported
Open/Close Micro Module -
0-10V Ballast Dimmer Supported
Dimmer In-Line Module Supported
On/Off In-Line Module Supported
220V Load Controller (Normally Open) -
220V Load Controller (Normally Closed) -
WiFi Cameras -
Open/Close Sensor -
Hidden Door Sensor -
Motion Sensor -
Leak Sensor -
Smoke Bridge -
IO Module -
Mini Remotes -
Door Lock and Deadbolt Controller -
IR Transmitter -
IR Receiver -
Serial Bridge -
iMeter Solo -
SynchroLinc -
 

No Insteon Devices found when Adding Insteon Hub to Amazon Echo

 

You may occasionally encounter a message informing you that Amazon Echo couldn't find any supported devices in your Insteon Hub account. There are several reasons why this might occur.

  • You don't have any devices setup with your Insteon Hub
  • You don't have any controllable devices setup with your Insteon Hub
  • An error may have occurred while downloading your Insteon Hub configuration
 

Rediscover your Insteon Hub Devices

Step 1

From the Connected Home settings in the Amazon Echo app, tap Discover Devices

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Step 2

Wait while Amazon Echo discovers your Insteon devices. If Echo still doesn't discover any devices, try unlinking and re-linking Insteon Hub from the Amazon Echo app.

step-8.png
 
 

Amazon Echo Didn't Control My Devices As Expected

 

When using Amazon Echo to control your Insteon lights and appliances, you may encounter a situation where Alexa does not perform the expected or desired action. There are several reasons why this may occur.

  • Your voiced command included contradictory operations
  • Amazon Echo misheard your request
  • Amazon Echo heard your request correctly but an issue communicating with Insteon prevented your lights or appliances from operating as expected

 

Contradictory Commands

When issuing commands to Amazon Echo, ensure that your statements do not include contradictions. Amazon Echo may not respond as expected if you request multiple differing operations (off and brighten, for example) in the same statement.

If the names of your Insteon lights and appliances include words like "on," "off," "bright," "dim," or "set," Amazon Echo may misinterpret the name of your device as your desired action for that device. To avoid this issue, rename your devices using the Insteon app and ask Amazon Echo to discover your devices.

 

Amazon Echo Misheard Your Request

You can view a transcript of your requests to Amazon Echo. If Echo has misunderstood your request, you can also provide feedback on what you had hoped would happen.

Step 1

Launch the Alexa app and tap the drawer button in the upper left corner

step-1.png

Step 2

Tap Settings

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Step 3

Tap History

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Step 4

From the list of voice interactions, tap the line that was misunderstood.

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Step 5

If the transcription does not match your utterance, tap "No" under Did Alexa do what you wanted. If the transcription does match your utterance but the expected Insteon devices were not controlled, contact Insteon Support and reference this article. If necessary, Insteon Support will create a support ticket to investigate your issue.

did-alexa-do-what-you-wanted.png

Step 6

Tap the Send more detailed feedback button and complete the detailed Email Feedback form.

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Control Insteon Devices from your Logitech Harmony Hub

 

With Insteon Hub (2245-222) and Harmony Ultimate Home, Harmony Home Control or Harmony Home Hub, you can integrate your Insteon-controlled lights and appliances with your home entertainment system.

 

Add Insteon Hub to the Harmony App

Step 1

Launch the Harmony app on your smartphone and navigate to Devices. Tap the Edit Devices button.

01-tap-edit-devices.png

Step 2

Tap the + Device button.

02-tap-add-device.png

Step 3

Tap Home Control

03-tap-home-control.png

Step 4

Tap Insteon Hub

04-tap-insteon-hub.png

Step 5

To connect your Insteon Hub to your Harmony Hub, you will need to enter your Insteon account information. Tap Sign In.

 

05-tap-sign-in.png

Step 6

Enter your Insteon account user name and password.

 

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Step 7

After a few moments, you will see a list of supported Insteon devices that can be used in Harmony activities.

07-discoverd-devices.png
 

Configuring On/Off Devices

If your home includes On/Off devices like On/Off Outlet or On/Off Module, Harmony requires that you categorize the controlled device as either a Light or a Plug.

Step 1

To specify the type of controlled device, tap the device name.

on-off-01.png

Step 2

Tap Lights or Plugs to change the Harmony's categorization for that device.

on-off-2.png
 
 

Control Insteon Devices from Logitech Harmony Home Control Buttons

 

With Insteon Hub (2245-222) and Harmony Ultimate Home Control or Harmony Home Hub, you can control Insteon lights and appliances directly from your remote control using the Home Control buttons.

 

Assign Insteon Devices to your Remote's Home Control Buttons

Step 1

From the Harmony app, open the settings drawer

Step 2

Tap Harmony Setup

Step 3

Tap Add/Edit Devices & Activities

Step 4

From the Settings screen, scroll down and select Remote & Hub

Step 5

Tap Harmony Home Control Button Customization

Step 6

Tap Home Control Buttons

Step 7

Tap the button for which you would like to assign an Insteon device and then tap the Assign button to chose an Insteon light or appliance.

Repeat these steps for the four Home Control buttons and, when finished, tap the next arrow.

 
 

Include Insteon Devices in Logitech Harmony Activities

 

After you have added Insteon Hub to your Harmony Home Ultimate, Harmony Home Control or Harmony Home Hub, you can add Insteon devices to your Harmony Activities.

 

Add Insteon Devices to a Harmony Activity

Insteon devices can be added when you create a new Harmony activity or added to an existing activity. These instructions show you how to add Insteon devices to an existing Harmony activity.

Step 1

From the Activities tab in the Harmony app, tap Edit Activities.

Step 2

Tap the activity for which you would like to add Insteon devices.

Step 3

On the Activity Summary screen, scroll down and tap Re-Run Activity.

Step 4

Tap the checkbox for each Insteon device that you would like to include.

Step 5

Follow the on-screen instructions to move through the setup wizard until you reach Adjusting Devices.

 

Tap the checkbox for each device that you would like to include when your activity starts.

Step 6

Adjust the devices to their desired states, making sure to tap the power symbol if you want the light or appliance on. To brighten or dim a light, drag the vertical black line between low and high.

Step 7

You can chose when Harmony will control these devices by tapping the When to Adjust button. 

Step 8

Tap the next arrow and repeat the adjustment steps for when your activity ends. When finished, tap the next arrow to save your changes and complete setup.

 
 

No Insteon Devices found when Adding Insteon Hub to Logitech Harmony Home

 

You may occasionally encounter a message informing you that Harmony Hub couldn't find any supported devices in your Insteon Hub account. There are several reasons why this might occur.

  • You don't have any devices setup with your Insteon Hub
  • You don't have any controllable devices setup with your Insteon Hub
  • An error may have occurred while downloading your Insteon Hub configuration
 

Refresh your Insteon Hub Devices

Step 1

Tap Refresh / Re-Login

no-devices-01.png

Step 2

Wait while Harmony Hub discovers your Insteon devices. If Harmony still doesn't discover any devices, try removing and re-adding Insteon Hub from the Harmony app.

no-devices-02.png
 
 

Supported Insteon Devices with Logitech Harmony

While Logitech Harmony Home supports control and monitoring of many Insteon devices, not all devices are supported and some devices may not support all features. Use the table below to identify if your device is supported.

Logitech Harmony Home requires Insteon Hub (2245-222).

Identify your model of Insteon Hub

 
Device Supported in Harmony
Dimmer Module Supported
On/Off Module Supported
Outdoor On/Off Module Supported
LED Bulb (A19)

Supported

LED Bulb for Recessed Lights (PAR38)

Supported

Dimmer Switch Supported
Dimmer Switch (1000W) Supported
Dimmer Switch (2-Wire) Supported
On/Off Switch Supported
Dimmer Toggle Switch Supported
On/Off Toggle Switch Supported
Dimmer Keypad (6-Button) Controls connected light only
Dimmer Keypad (8-Button) Controls connected light only
On/Off Keypad (6-Button) Controls connected light only
On/Off Keypad (8-Button) Controls connected light only
Dimmer Outlet Supported
On/Off Outlet (2011) Supported
On/Off Outlet (2014) Controls top outlet only
Wired Thermostat -
Wireless Thermostat -
Venstar Thermostat Adapter -
Ceiling Fan Controller Controls connected light only
Dimmer DIN Rail Module Supported
On/Off DIN Rail Module Supported
Dimmer Micro Module Supported
On/Off Micro Module Supported
Open/Close Micro Module -
0-10V Ballast Dimmer Supported
Dimmer In-Line Module Supported
On/Off In-Line Module Supported
220V Load Controller (Normally Open) -
220V Load Controller (Normally Closed) -
WiFi Cameras -
Open/Close Sensor Monitoring only. Not currently supported as an activity trigger.
Hidden Door Sensor Monitoring only. Not currently supported as an activity trigger.
Motion Sensor Monitoring only. Not currently supported as an activity trigger.
Leak Sensor Monitoring only. Not currently supported as an activity trigger.
Smoke Bridge -
IO Module -
Mini Remotes -
Door Lock and Deadbolt Controller -
IR Transmitter -
IR Receiever -
Serial Bridge -
iMeter Solo -
SynchroLinc -
 

Creating a Scene with the Insteon Hub (Android)

Using the Insteon Hub, you can create scenes to be able to control groups of devices or have your lights and appliances go ON/OFF at particular times. See below for the steps to create a scene for your Insteon Hub on Android.

Step 1: Log in to the Insteon for Hub on your mobile device.
 

Step 2: Tap on the 'Scene' button at the bottom of the Hub application.
 

Step 3: Tap the '+' sign in the upper right hand corner of the app to create a new scene.
 

Step 4: Fill out the 'New Scene' page.

  • Name - Name your scene so that you know what it is for
  • Icon - Select an icon that matches the scene
  • Room Memberships - If you have created rooms, you can assign the scene to that room
  • Schedule - If you want the scene to run on a schedule you would set that here
  • Group Number - Unique to the Android app. It has no purpose at this time

Step 5: Scroll down and select the devices that you want to be apart of this scene. (You will see a check mark appear next to the selected devices) When finished, click 'Next'
 

Step 6: Select how the devices interact with each other in the scene. Simply tap the blue box to change the device role.

  • Controller - A device set as a controller will respond to devices set to'controller', 'both', the scene icon and the individual device icon. It will also be linked to the other devices in the scene so that if you physically turn ON/OFF the device, all the other devices in the scene will also go ON/OFF. (An example of this would be creating a movie scene where you want a keypad button to control all the lights in a room. The Keypad button would be a controller and the rest of the devices would be responders. This way, if you go to the keypad, and hit the assigned button, the scene will still activate)
  • Responder - A device with this setting will only respond to devices set up as a 'controller', 'both' the scene and its individual device icon. (An example of this would be a scene where all the lights go ON in your house. You do not want to link every device together, but you want them to turn on when you turn ON the scene)
  • Both - This setting applies both the 'responder' and 'controller' attributes to the device. (An example of this would be a three-way light where both switches need to control and respond to each other so that they are always in the same state)

Step 7: Select the level that you want the devices to turn ON to when the scene is activated. Simply tap on the green box to change the state. Relays can be turned ON or OFF while dimmers will allow you to set the brightness level and the ramp rate.
 

Step 8: When finished tap 'Done.' The Hub will take a few moments to write the changes to the devices. When it is finished, it will ask you if you want to turn off the scene. (The Hub may turn the devices ON while setting the scene so it is just checking to see if you want the devices ON at that particular time.)

Incorrect Account User Name or Password during Hub Setup

 
 
alert-ui.png
 

You may occasionally encounter an alert informing you that your account user name or password is incorrect during initial Insteon Hub setup. There are several reasons why this might occur.

  • The user name or password was mistyped.
  • The user name or password has been changed since the last login with the Insteon app.
  • Your account entry in Insteon's database may be damaged and need to be recreated.
 

Resolution

If you encounter this message while attempting to add an Insteon Hub for the first time, please contact Insteon support and reference this article.

If you encounter this message while attempting to add a second Insteon Hub, try signing out of the Insteon app and then begin the add process again. If you still encounter this message, please contact Insteon support and reference this article.

 
 

Connect to Wi-Fi and Scan the QR Code Again

 
 
alertui.png
 

When setting up an Insteon Hub (2014) for the first time, you may encounter an alert informing you to connect to your home's WiFi network and scan the QR code again. This alert will appear for Insteon Hubs with firmware versions 1005 and prior.

 

Step 1

Tap the Home button on your iPhone, iPad or iPod touch and navigate to settings.

Step 2

Tap WiFI

Step 3

Ensure WiFi is on and tap your home's WiFi network.

If you have more than one WiFi router, it is important to join the WiFi network created by the router into which your Insteon Hub is connected. Learn more about identifying your home's WiFi router.

Step 4

Tap the Home button on your iPhone, iPad or iPod touch and return to the Insteon app.

 
 

Troubleshooting Push Notifications on Android

 

After configuring push notifications in the Insteon app, you may occasional encounter a situation where you do not receive alerts. There are several reasons why this might occur.

  • Push notifications for the Insteon app are disabled
  • Alerts for the desired device are disabled
  • The Insteon app may need to be restarted

 

Ensure Push Notifications are Enabled

With Android, the Insteon app needs approval to send push notifications. If this approval has been revoked, Insteon will be unable to notify you of device updates via push notifications.

1. Navigate to Settings

android-settings.png

2. Tap Applications or Application Manager

android-application-manager.png

3. Scroll down in the list and tap Insteon

android-insteon.png

4. Ensure the Show Notifications checkbox is checked

android-show-notifications.png
 

Enable Alerts for the Desired Device

If you wish to receive alerts from an Insteon device, that device must be configured to send alerts. Different devices can send alerts for different events including on, off, open, closed, wet and dry.

1. In the Insteon app, tap Settings in the lower right corner and tap Edit Settings

android-edit-this.png

2. Tap Devices

android-devices.png

3. Tap the desired device

android-desired-device.png

4. Tap Alerts

android-alerts.png

5. Ensure that the button for the desired alert is on and then tap Message & Recipients

android-message-and-recipient.png

6. Ensure that the button for Push Notification is on

android-push-notification.png
 

Additional Troubleshooting

If, even after following all of the above-listed steps, you are still not receiving alerts from devices, try the following.

  • Follow the steps provided by your Android device manufacturer to force close the Insteon app
  • Remove the affected Insteon device and re-add it to the Insteon app. Ensure that alerts are configured after re-adding the device.
  • Remove and reinstall the Insteon app from your mobile device
 
 

Troubleshooting Push Notifications on iPhone, iPad and iPod touch

 

After configuring push notifications in the Insteon app, you may occasional encounter a situation where you do not receive alerts. There are several reasons why this might occur.

  • Push notifications for the Insteon app are disabled
  • Alerts for the desired device are disabled
  • The Insteon app may need to be restarted

 

Push notifications on iPhone, iPad, iPod touch and Apple Watch

  • You will not receive push notifications on iPhone, iPad or iPod touch while using the Insteon app.
  • You will only receive notifications on Apple Watch when your iPhone's display is locked.

 

Ensure Push Notifications are Enabled

With iPhone, iPad and iPod touch, the Insteon app needs approval to send push notifications. If this approval has been revoked, Insteon will be unable to notify you of device updates via push notifications.

1. Navigate to Settings

IMG_0497.png

2. Scroll down in the list and tap Insteon

IMG_0498.png

3. Tap Notifications

IMG_0499.png

4. Ensure that the Allow Notifications switch is on

IMG_0500.png
 

Enable Alerts for the Desired Device

If you wish to receive alerts from an Insteon device, that device must be configured to send alerts. Different devices can send alerts for different events including on, off, open, closed, wet and dry.

1. In the Insteon App, navigate to Settings

IMG_0501.png

2. Tap Devices

IMG_0502.png

3. Tap the desired device

IMG_0503.png

4. Tap Alerts

IMG_0504.png

5. Ensure that the switch for the desired alert is enabled then tap Message & Recipients

IMG_0506.png

6. Ensure that the switch for Push Notification is enabled

IMG_0507.png
 

Quit and Relaunch the Insteon App

If your alerts are configured correctly and you are not receiving them, try quitting and relaunching the Insteon app.

1. With the Insteon app open, double-tap the Home button

double-tap-home-button.png

2. Swipe up to quit the Insteon app. Relaunch the Insteon app.

swipe-up.png
 

Force Quit the Insteon App

If quitting the Insteon app does not resolve issues with receiving alerts, try force quitting the Insteon app.

1. With the Insteon app open, press and hold the power button on your iPhone, iPad or iPod touch

power-button.png

2. Release the power button and press and hold the Home button until the Insteon app disappears. Relaunch the Insteon app.

home-button.png
 

Additional Troubleshooting

If, even after following all of the above-listed steps, you are still not receiving alerts from devices, try the following.

  • Remove the affected Insteon device and re-add it to the Insteon app. Ensure that alerts are configured after re-adding the device.
  • Remove and reinstall the Insteon app from your mobile device
 
 

Sensor Shows Unknown Status

 
 

A sensor or other battery-powered device will show a yellow status circle and report "Unknown" if the Insteon Hub is unable to ascertain a sensor's status.

  • If your sensor was recently added to the Insteon App, tap the sensor's set button. This should update the status in the Insteon Hub and the app should begin tracking the status of the sensor.
  • If your sensor has been added to the Insteon App for a while and has only recently begun showing Unknown, it is possible that the Sensor's battery is low and needs to be replaced.

A wall-powered device may also show Unknown status. Ensure that the device is still connected to power and shows a red, green or white status LED. If not, check the power to the device. If power is normal, contact Insteon Support for additional troubleshooting or consult the product's Owner's Manual.