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Hub Services - Unplanned Outage

Insteon released a code update to the production environment that caused an issue with the Command processor responsible for updating device status. During this time commands were executed properly but the app showed incorrect status.

Resolution

The code update was rolled back and service returned to normal.

Earlier Event: December 11
Hub Services - Scheduled Maintenance
Later Event: December 22
Hub Services - Unplanned Outage