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Hub Services - Unplanned Disruption

Insteon Cloud services experienced higher than usual customer traffic. This prevented some users from logging into their account.

Platforms Affected

  • iOS

  • Android

  • Windows


The Insteon Cloud service corrected itself without the need for any database changes.

Earlier Event: December 22
Hub Services - Unplanned Outage
Later Event: January 6
Amazon Echo - Unplanned Disruption