Camera Settings

Common SMTP Mail Settings for Wi-Fi Camera

Issue: Not able to configure email settings and/or not able to get a successful e-mail test on your Insteon IP Camera

Solution: Please see below for common SMTP Settings. (Note, while these settings work for most users, you may need to contact your email provider for you specific settings)

Aol:
  smtp server: smtp.aol.com     
  smtp port: 587
  Transport layer security: starttls

Apple/iCloud/Me:
  smtp server: smtp.mail.me.com     
  smtp port: 587
  Transport layer security: starttls

AT&T/SBC Global:
  smtp server: smtp.att.yahoo.com
  smtp port: 465
  Transport layer security: tls

Comcast:
  smtp server: smtp.comcast.net
  smtp port: 465
  Transport layer security: tls

Gmail:
  smtp server: smtp.gmail.com       
  smtp port: 587
  Transport layer security: starttls

Hotmail/MSN/Outlook/Live:
  smtp server: smtp.live.com      
  smtp port: 587
  Transport layer security: starttls

RoadRunner:
  smtp server: smtp-server.<location>.rr.com     
  smtp port: 587
  Transport layer security: starttls

Time Warner:
  smtp server: mail.twc.com     
  smtp port: 587
  Transport layer security: starttls

Verizon:
  smtp server: smtp.verizon.net     
  smtp port: 587
  Transport layer security: starttls

Yahool:
  smtp server: smtp.mail.yahoo.com      
  smtp port: 465
  Transport layer security: tls

Insteon Camera - invalid params

Symptoms

The Insteon Camera is generating the following error anytime you attempt to save any changes:

invalid params

Causes

The error is cause by invalid characters in the Username or Password of the camera
! @ # $ % ^ & * ( ) - +

Resolution

You will need to factory reset the camera and begin setup from the beginning.  You are not able to change the username or password in the camera, as the existing login information is invalid.
 

Indoor Camera Factory Rest Steps:

Step 1: On the bottom of the camera locate the hole in the bottom of the camera marked RESET.

Step 2: Using a paperclip or similar object to press an hold the RESET button for 30 seconds. 

Step 3: The camera will start to pan and tilt within 30 seconds of the reset.

Step 4 Wait 90 seconds before beginning again.

 

Outdoor Camera Factory Reset Steps:

Step 1: On the cable bundle, locate the reset button

Step 2: Press and hold the reset button for 30 seconds then let go.

Step 4: Wait 90 seconds before beginning again.

Insteon SD WiFi Camera Setup Videos

The links below will take you to specific video tutorials that will help you set up your new SD Insteon wireless IP camera.
 


Optional Camera steps:
 


The steps shown in these videos will work for either the Indoor Wireless IP Camera or the Outdoor Wireless IP Camera.


If you are not using your Insteon camera with the Insteon Hub, we recommend the following third party apps:

iOS - CamViewer, Foscam Pro, Live Cams Pro, OWLR
Android - IP CamViewer, TinyCam Monitor, NetEye Camera, OWLR
Windows Phone - IP Cam Controller

Configure Port Forwarding for Insteon Wi-Fi Cameras using a Buffalo Router

Follow the steps in this article to configure your Insteon Wi-Fi Camera for remote access. If the steps in this article do not match your specific router, consult your router's documentation.

 

Step 1

On your computer, open a browser and enter your router's IP address in the address bar. This address may be called Router IP Address or Default Gateway IP Address. If you do not know this information, follow the steps in this article to identify your router's IP address.

 

Step 2

You may see a log-in screen. Enter your router's user name and password. If you have never changed the password, try using the following:

  • User name: "root"
  • Password: Blank

Click OK to log in.

 

Step 3

Click the Add button located on the right side of the page.

 

Step 4

In the page that appears, enter the following information. The Local IP Address is the IP address of your Insteon Wi-Fi Camera.

  • TCP: 25106 (This should match the port given to your camera during camera setup)
  • UDP: 25106 (This should match the port given to your camera during setup)
  • LAN IP Address: Enter your Camera's IP Address

When ready, press Apply at the bottom of the page to save your changes.

 

Step 4

Test your connection by turning off Wi-Fi on your smartphone or tablet and attempt to control your WI-Fi Camera. If you can control your camera when on a cellular connection, then everything has been successfully configured.

Something Went Wrong While Configuring the Camera User Name

 
 
camera-user-name.png
 

When configuring an Insteon Wi-Fi Camera, you may occasionally encounter a message informing you that something went wrong while configuring the camera user name. There are several reasons why this may occur.

  • The user name was shorter than 1 character or longer than 12 characters
  • The user name included characters other than numbers and letters
  • The user name included spaces

The Insteon app should properly restrict entry of user names such that they do not contain any unsupported or invalid characters. If you are unable to resolve the user name adhering to the restrictions above, you can tap Use Admin to use the default camera user name "admin" and complete setup. After setup is complete, you can change the user name from Edit Camera.

 

Changing the Camera User Name from Edit Camera

Step 1

From Edit Camera, scroll down to Network Settings and tap Username.

tap-username.png

Step 2

Replace admin with your desired camera user name. Ensure your user name meets the following criteria:

  • Between 1 and 12 characters long
  • Letters and numbers only
  • No spaces
  • Case sensitive
dannycam.png

Step 3

Tap Done

The Insteon app will update your camera's user name and attempt to reconnect.

tap-done.png
 

Basic Troubleshooting

If, after changing your camera's user name, the Insteon app is unable to connect to your camera, attempt setup of your camera again.

  • Navigate to Edit Camera, scroll to the bottom and tap Delete Camera.
  • Add a Device and choose Camera
  • In the list of cameras, your camera should appear as already configured.
  • Enter the new user name chosen in step 2 above. If you receive an error informing you that the user name or password is incorrect, try using the user name "admin" as it's possible the camera user name was not updated.
  • If you are still unable to connect to your camera, follow the steps in this article to factory reset your camera and start again.
 
 

Configure HD Wi-Fi Camera Network Settings

 

Your camera's network settings are automatically configured for you when you add an Insteon Wi-Fi Camera. If you would prefer to configure your camera prior to adding it to the Insteon app, use your camera's web browser interface.

 

You can configure the following settings from the Insteon app:

  • IP Address
  • HTTP Port

You can configure the following settings from the camera's web browser interface:

  • DHCP
  • IP Address
  • Subnet Mask
  • Gateway IP Address
  • Primary DNS Server
  • Secondary DNS Server
  • HTTP Port
  • HTTPS Port
  • ONVIF Port

If you have already added your camera to the Insteon app, you should remove it before you make your changes. After you have completed your changes, re-add the camera as an already-configured Wi-Fi camera.

 

Step 1

Using Camera Tool, locate your camera on your network. Double click your camera in the list to open its web browser interface.

Step 2

Enter your camera's user name and password and click Login when ready.

Step 3

Click Settings

Step 4

From the left sidebar, click Network and then IP Configuration.

Step 5

Configure your network settings as desired. When ready, click Save.

Step 6

From the left sidebar, click Port.

Step 7

Configure your port settings as desired. When ready, click Save.