Insteon Hub Pro includes two USB2 ports on the back panel. These ports are for future use and currently have no function.
Insteon+ and Insteon Connect Accounts
Use this article to differentiate which account stores your home's configuration and device information.
Account Information
Insteon+ requires an Insteon Connect account but stores the majority of configuration information using the AppleID on your iPhone, iPad or iPod touch. You can view your AppleID by navigating to Settings on your device's home screen and tapping iCloud. You can view your Insteon Connect account by tapping Account under Insteon+ app settings.
Insteon for Hub requires an Insteon Connect account and stores all home configuration using the Insteon Connect service. You can view your Insteon Connect account by tapping Settings from the Drawer and then tapping Account.
Deleting Your Account
At any time, you can delete your Insteon Connect account using either the Insteon+ app or the Insteon for Hub app.
Deleting your account from Insteon for Hub will permanently remove devices, scenes, schedules, rooms and homes.
| Feature | Insteon+ | Insteon for Hub | Insteon for SmartLinc |
|---|---|---|---|
| Insteon Hub Configuration | Insteon Connect | Insteon Connect | - |
| Insteon Devices | AppleID | Insteon Connect | Insteon Connect |
| HomeKit-native Devices | AppleID | - | - |
| Scenes | AppleID | Insteon Connect | Insteon Connect |
| Schedules | AppleID | Insteon Connect | Insteon Connect |
| Rooms | AppleID | Insteon Connect | Insteon Connect |
| Zones | AppleID | - | - |
| Homes | AppleID | Insteon Connect | - |
| Users | AppleID | - | - |
Submitting Feedback for Hub Pro and Insteon+
If you've found something you think we should know about, whether it's a problem, suggestion or compliment, you can provide your feedback using Insteon+.
1. Navigate to Homes and tap Settings.
2. Tap Feedback
3. Select the relevant options and provide your feedback.
Submitting a Problem
If you've found an issue with Hub Pro or Insteon+, please use the verbose feedback field to document the steps taken to reproduce the issue. Please be as detailed as possible as this information helps our engineers reproduce your issue for diagnosis and resolution.
Submitting a Suggestion
If you have an idea about something we can improve, please use the verbose feedback field to tell us the virtues of your idea. Please note that we cannot make any guarantee that we will accommodate your request.
Submitting a Compliment
If you've found something with Hub Pro or Insteon+ that you feel is worthy of praise, please use the verbose feedback field to provide your feedback. If you think others should know of this virtue, please also review Insteon+ on the App Store. We greatly appreciate your feedback.