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Amazon Echo - Unplanned Disruption

An issue with Insteon's integration with Amazon's Alexa service is experiencing intermittent disruption or longer than acceptable delays.

Platforms Affected

  • Amazon Alexa


Our software engineers have identified and resolved the issue. Services may take up to 30 minutes to return to normal. During this time, voice commands issued to Amazon Alexa may intermittently fail.

Earlier Event: July 7
Hub Services - Unplanned Outage
Later Event: August 1
Hub Services - Unplanned Disruption