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Hub Services - Unplanned Disruption

An issue was identified that may prevent customers from signing into their Insteon accounts. Additionally, customers who were already signed in may have been logged out and unable to regain access to their accounts.

Our engineers have identified the problem and issued an update.

Platforms Affected

  • iOS
  • Android
  • Windows Phone


Our engineers have identified the issue and issued an updated. It may take up to 30 minutes for services to return to normal.

Earlier Event: July 10
Amazon Echo - Unplanned Disruption
Later Event: September 27
Hub Services - Unplanned Outage