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Hub Services - Unplanned Disruption

From approx. 3:29pm-4:02PM PDT, our backend services experienced higher-than-normal error rate and latency on services that Insteon Hubs and mobile apps use for communication. This would also affect integrations with Amazon Alexa, Google Home, and others. The problem has since been resolved. 

Platforms Affected

  • Integration with Amazon Alexa voice services
  • Any other 3rd party integrations that connect with Insteon using the Insteon API
Earlier Event: January 4
Hub Services - Unplanned Disruption