Removing a House from your Hub App (iOS)

Removing a second house from your Insteon for Hub Application (iOS)
 
Description Multiple Hubs have been added to the same account but now one needs to be removed.

Solution: If you are still able to login to your Insteon for Hub account follow the steps below to remove the unwanted Hub. If you no longer have access to the account you will need to contact Insteon support so that they can delete the entire account.

Step 1: On your iOS device, login to your Insteon for Hub application

Step 2: Navigate to the "Settings" page.

Step 3: Tap on "House Management"

Step 4: Make sure that you are logged into the Hub you are keeping.

Step 5:  On the Hub that you wish to remove, swipe from right to left to reveal a red "Delete" button. Tap on the "Delete" button to remove the Hub.

Deleting an Insteon Device with the Set Button

If a device has stopped functioning or if you are replacing an older device with a newer device, you can remove it from Insteon+. Follow the steps in this article to remove an Insteon device from Insteon+. Removing a device will also remove it from any room, schedules and scenes and cannot be undone.

Delete an Insteon Device from Insteon+

1. Press and hold the set button on the back of Hub Pro until Hub Pro beeps. Press and hold the set button on the back of Hub Pro until Hub Pro beeps again.

2. Press and hold the set button on your old Insteon device until it double beeps.

3. Repeat the process in reverse, starting with your old Insteon device. After several moments, the Insteon device will disappear from Insteon+.

If An Insteon Device Has Not Disappeared from Insteon+

If you have followed the steps to remove an Insteon device from Insteon+ but the removed device continues to show and no longer responds, try the troubleshooting steps below.

Sign out of Insteon+

1. Navigate to Homes and tap Settings

2. Tap Sign Out

Force Quit Insteon+

1. With Insteon+ open on your iPhone, iPad or iPod touch, press and hold the power button until Slide to Power Off appears.

2. Release the power button and press and hold the Home button until Insteon+ disappears.

Deleting a HomeKit Device

Update: the instructions below no longer apply. To delete devices from HomeKit, use the Apple Home app.

If a device has stopped functioning or if you are replacing an older device with a newer device, you can remove it from Insteon+. Follow the steps in this article to remove a HomeKit device from Insteon+. Removing a device will also remove it from any room, schedules and scenes and cannot be undone.

1. Tap Configure to open the Configure your Home sheet.

2. Tap Edit Devices.

3. Tap the HomeKit device that you want to delete.

4. Tap Delete Device. In the sheet that appears, confirm that you want to delete the device. This will also remove the device from any rooms, scenes, schedules or triggers in your home.