Hub 2 Central Controller
The Hub 2 unlocks your connected home's true potential. This command center gives the ability to access your home from anywhere, use Alexa and Google Home for voice control, easily create scenes and schedules, and enable real-time alerts for critical devices like water leak sensors.
Exclusive Offer for New Insteon Hub 2 Customers
When you purchase a new Hub 2 from Insteon, you'll receive one year of Insteon Connected Home Access at no charge*. You will receive the offer email with unique code once you've onboarded your Insteon Hub 2 using the Director mobile app. Just follow the link in the email and enter the code at checkout for a free year of access.
*This offer started 3/18/25 and applies to customers with no prior Insteon Connected Home Access account and a new, never-been-used Hub 2 purchased through Insteon directly or one of its authorized dealers.
If you're looking to replace an existing Hub, choose a hub migration instead. This service gets you a new hub and transfers your home configuration without the need to reprogram.
Often Bought Together
Next-Level Control & Convenience
The Insteon Hub, together with our Director mobile app, gives you access to easier set up and editing of devices and scenes, setting schedules, and adding device-specific notifications
And get voice control with Amazon Alexa and Google Home
Works With...Everything
The Hub 2 can be used to link to a vast array of devices within the Insteon ecosystem
Control switches, keypads, sensors, remotes, plugs, outlets, and more!
Voice Control & Automations
Not only can you control devices and scenes with your voice, but you can also make Insteon devices part of routines alongside other devices such as smart cameras, thermostats, and A/V systems
Simple and intuitive integrations with Amazon Alexa and Google Home
Simple Installation & Set Up
Connect the Hub to power. Then connect to your router. Download the Director app and follow the on-screen instructions. That's it.
Insteon Connected Home Access required
Rock-Solid Range & Reliability
Unlike other connected home switches that use Wi-Fi or other radio-only signals, Insteon utilizes a patented dual-band (power lines + wireless radio) mesh technology for 100% home coverage
What does that mean? It just works
Scenarios
See some of the ways you can use the Hub 2You’re at work and forgot to turn off the lights. With the Hub 2, you open the app and switch them off instantly, saving energy and money
Voice controlWalking into your home with your hands full, you can say, “Alexa, turn on the kitchen lights.” The lights come on without you needing to fumble for a switch.
Custom scenes & schedulesEvery evening at sunset, your living room lights dim, and your outdoor lights turn on automatically, creating the perfect ambiance without you lifting a finger
Instant alertsWhile on vacation, you receive an alert that your water leak sensor detected moisture under the sink. You can immediately call a neighbor to check on it before serious damage occurs.
Essential info
I purchased the controller as my old one - that my electrician setup - lost connection after 3 years of service and would not reconnect despite multiple efforts. The new hub is not connecting with the app either (the light on the hub is red and the app keeps saying the hub is offline), so I am unable to setup any of the switches around the house. I followed the documentation online but still nothing has worked. Pretty frustrating experience. It should be easier to install a new hub and reconnecting it.
Following up as our support team tried helping you out last month. Please contact support@insteon.com if this issue still has not been resolved. We're always here to help.
The hub does what it needs to do very well...it provides the bridge you need for an Insteon network of devices to talk to the LAN. This hub has been on 24/7 since 2019, talking to a house with about 70 Insteon devices. The earlier builds of the hub had one known capacitor that would go out, and can actually be replaced fairly easily. My first hub from 2017 had this happen, and Insteon sent me a new hub with all my settings intact. Not a single hardware failure since '19. While I use HomeSeer now to control my Insteon network, I do think it is extremely important that Insteon maintain the functionality and reliability of the app for all the lite users who just need Alexa to turn on a light.
This hub 2 is a replacement for a hub 1 that we had at our vacation home. It controls lamps, porch lights and most importantly is connected to a water sensor and also to a temperature monitor through an I/O linc. It has saved us thousands in my estimation. Twice over the last 10 years we have received alert about low temperatures in the home- the furnace was repaired in a timely manner before the pipes froze in sub zero weather. I also have Insteon in my home, I use it with outlets switches, motion sensors , water leak sensors but also use an I/o linc with a water level sensor in my sump pump pit. This has let me know when I needed a new sump pump as the water level in the pit began to rise when the pump failed and I got an alert. Love Insteon, so glad the company was resurrected!
Hub 2 Central Controller
Unreliable and complicated
We apologize for any inconvenience or frustration you may have experienced. We strive to provide a reliable and user-friendly product, so we're sorry to hear that it didn't meet your expectations. It doesn't appear that you've contacted our technical support team so please reach out to support@insteon.com so we can assist you in resolving any issues you may be having.
I only had mine plugged in for 30 minutes, it has a very noticeable ring /whine to it. Having full network access for my lighting control would be ideal, and if there was a closet for it to live in, would probably use and love it.
Thank you for your review of our Hub 2 Controller. We apologize for any inconvenience caused by the noticeable ring/whine. This is definitely a rare occurrence in the Hub 2 as it is not known for making an audible noise. One easy troubleshooting step is to plug the Hub directly into an AC outlet. That is no power strips, noise filters, or uninterruptable power supplier. These can cause an electrically high impedance load to the powerline frequency and that signal may “bounce-back” to the Hub and create the noise. If you have any further concerns, please don't hesitate to reach out to our support team at support@insteon.com as we're always here to help.
Easy to setup and works like a charm.
Great Customer service
App not good doesn’t really work
We apologize for any inconvenience you may have experienced with our Insteon Director app. We would love to assist you in any way we can to make sure it works properly for you. Please reach out to our support team (support@insteon.com) so we can help resolve any issues you may be experiencing.
Bought this to replace my old ISY control system. This is infinitely easier to set up, and seems to send a stronger signal - a few cranky old units in my setup are much more responsive. Integration with Alexa is very easy and operation is solid.
To schedule The on and off of lights
The products work very well and customer support is great.
Easily controlled lighting Automatically turn the outside lights on and off at dusk and dawn love the ease of programming.
I’ve been using the Insteon Hub for over a year. I have several scenes and schedules configured to run about 30 and stay on devices. The system is rock-solid, and was easy to set up. I am very pleased.
easy to set up and it works great
I love our Insteon products so much we bought this hub and switches for our daughter for her birthday for her new home.
I cant figure out how to unlink the old device from Alexa in order to use this device
Hub 2 Central Controller
We have numerous Insteon outlets and light switches. The software we were using, Hydroflash, went out of business, so we bought a Hub 2 for $99. Within minutes, I had all our indoor and outdoor light switches, outlets and garage doors defined to the software. It also works with Google Home. Very pleased, as I'm able to time everything based on sunrise and sunset.
Limited functionality but solid performance. Needs capability to set timed on/off at dimmed levels.
Laura,
Did an excellent job of remotely migrating my information in a very timely manner.
My Hub 2 wasn't ancient, so disappointed it died, so hope the new Hub last longer
I’ve using Hub 2 since 2015 and it the main device in my smart home. Easy to set up easy to configure. Great value for money. I keep one on standby.
Hub 2 Central Controller
Customer support is horrible. New hub and won't connect to my thermostat. Can't get anyone to answer or email me back
Following up as our support team tried helping you out back in March. Please contact support@insteon.com if you still need any assistance as we're always here to help.
I really like the insteon products and have been using them for about 10 years. I started with the original hub which I used for 8 years. I had purchased a Hub 2 about 4 years ago but only put it in operation about 2.5 years ago when I moved. The only reason I am not giving the new Hub 2 that I just purchased is that the previous Hub 2 only lasted 2.5 years while the original lasted 8 and was still working when I replaced it with the Hub 2 in order to get Google home capability.
The New hub came quickly, Quick set up and all of my devices are back up and running again very happy!
Likely one of the worst experiences we’ve had. He ordered the hub it never delivered until Insteon tracked it down to the third-party provider Then it seems it was sent back to the third-party provider Then it was resent to us This process took approximately three weeks The hub powers up But the QR code won’t let me log into our account Having tried password, recovery and forgot password. We are still unable to login. Our legacy plug-in devices still work so we will keep it with that instead of trying to upgrade to anything new on Insteon. We will not even try to return the product. We will just dispose of it.
Great product and service