Insteon Connected Home Access

$39.95

Purchase 1 or 2 years of Insteon Hub service and get all the benefits to go along with your Insteon Hub.

Exclusive Offer for New Insteon Hub 2 Customers

Now when you purchase a new Hub 2 from Insteon or one of our authorized dealers, you will receive one year of Insteon Connected Home Access at no charge. You will receive the offer email with unique code once you've onboarded your Insteon Hub 2 using the Director mobile app. Just follow the link in the email and enter the code at checkout for a free year of access.

This offer starts March 18, 2025 and applies to customers without a prior Insteon Connected Home Access account and a new, never-been-used Hub 2 purchased through Insteon directly or one of its authorized dealers.

 

 

FAQs
How do I find what my Insteon Connected Home account email is?
If you already have an Insteon Connected Home account, enter the email used to log into your Insteon mobile app prior to adding this item to your cart. If you are unsure which email is associated, follow these steps to find your Insteon Connected Home account email.
I cannot log into the app. Now what do I do?
If you are unable to log into the app, contact us at support@insteon.com and include a photo of the bottom of your Hub. We will then provide you with the email associated with that Hub.
Do I have to buy a Hub and Connected Home Access to control my Insteon devices?
No, you can manually link devices, create scenes, virtual 3-way circuits, custom ramp rates, and custom on-levels. However, to take advantage of the Director app to onboard/delete devices, update device settings, intuitively set scenes and schedules, get push and email notifications, and use voice control via Alexa and Google Assistant, a Hub and Connected Home Access are required. Learn more about manually programming Insteon devices without a central controller.
After I buy Connected Home Access, how long will it take for my access to be enabled?
Allow up to 30 minutes for the access to take effect after successfully completing your order. However, if you do not provide the correct Insteon Connected Home account email, your access will not properly be applied and may take 1-2 business days to resolve.
How does the coupon code work and how will I be billed?
You should have received an email with your coupon code for one year of Connected Home Access at no charge. If you have not already downloaded the Director app and created an account, please do so now before continuing so you can receive your code via email. Please enter the code at checkout to receive one-year of Hub access at no charge.
I own more than one Hub. Do I have to purchase Connected Home Access for each one?
If you have one account with multiple Hubs, for now, purchase a single Connected Home Access. If you have multiple accounts (one for each Hub), you'll need to purchase Access for each account.
The light on my Hub is red and I can't log into the mobile app. Will buying Insteon Connected Home Access make it work again?
The short answer is no. We recommend a power cycle (unplug the Hub from power, wait 30 seconds, plug it back in and wait up to five minutes). If the light on the front of the Hub turns green you should be good to go. Visit our Hub connection diagnostics page for more help.
My Hub is dead. What are my options?
I factory reset my Hub. What should I do?
You will need to go into the app, delete the house and then perform a factory reset on each of your Insteon devices before re-adding the Hub and then adding your devices back.

Often Bought Together

Control from anywhere

Access your home via mobile devices

Voice control and automation

Amazon & Google integrations

Schedules

Set lighting moods based on time or events

Alerts

Real-time notifications from sensors

Next-Level Control & Convenience

The Insteon Hub with Connected Home Access gives you access to easier set up and editing of devices and scenes, setting schedules, and adding device-specific notifications via the Insteon mobile app

And get voice control with Amazon Alexa and Google Home

Works With...Everything

The Hub 2 with Connected Home Access can be used to link to a vast array of devices within the Insteon ecosystem

Control switches, keypads, sensors, remotes, plugs, outlets, and more!

Voice Control & Automations

Not only can you control devices and scenes with your voice, but you can also make Insteon devices part of routines alongside other devices such as smart cameras, thermostats, and A/V systems

Simple and intuitive integrations with Amazon Alexa and Google Home

Rock-Solid Range & Reliability

Unlike other connected home switches that use Wi-Fi or other radio-only signals, Insteon utilizes a patented dual-band (power lines + wireless radio) mesh technology for 100% home coverage

What does that mean? It just works

Scenarios

See some of the ways you can use the Hub 2 with Connected Home Access
Access from anywhere

You’re at work and forgot to turn off the lights. With the Hub 2, you open the app and switch them off instantly, saving energy and money

Voice control

Walking into your home with your hands full, you can say, “Alexa, turn on the kitchen lights.” The lights come on without you needing to fumble for a switch.

Custom scenes & schedules

Every evening at sunset, your living room lights dim, and your outdoor lights turn on automatically, creating the perfect ambiance without you lifting a finger

Instant alerts

While on vacation, you receive an alert that your water leak sensor detected moisture under the sink. You can immediately call a neighbor to check on it before serious damage occurs.

Access from anywhere
Voice control
Custom scenes & schedules
Instant alerts

Essential info

Part of a Larger, Smarter Family

The Hub 2 with Connected Home Access controls a whole host of other Insteon devices - from sensors to remotes, from switches to keypads, from plugs to switched outlets, Insteon has your Connected Home needs covered.

Level-Up Your Connected Home Control

When using the Insteon mobile app, you get the flexibility and control to easily add new devices, link devices together in scenes, and set schedules. For even more convenience, use a smart assistant like Amazon Alexa or Google Home to control your Insteon devices with your voice.*

It’s OK to Dip Your Toe In

Unlike other traditional “smart” devices that are focused on controlling one device or maybe one room, Insteon is a whole-home solution. You can start small with manually linking a few devices then “go big” by outfitting your entire home with the Insteon ecosystem with the Hub 2 as the central controller. Our solutions can easily scale right alongside you as your Connected Home needs grow.

It Just Works

Other connected home switches use Wi-Fi or other radio-only signals. Insteon utilizes a patented dual-band mesh technology that communicates over both existing power lines and a wireless radio for unparalleled reliability and range.

Peace of Mind

Rest assured, you can receive instant notifications on your smart phone when a sensor has detected water, motion, or a door/gate has been opened.

On top of that, all of your Insteon network settings are backed up on our servers. Should something happen to your Hub, we can easily migrate your data to a new Hub so you are back up and running in no time.



* Insteon mobile app and Amazon Alexa or Google Home voice control requires a Hub 2 and Connected Home Access. 

Customer Reviews

Based on 2 reviews
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P
Previn

System can't work without it!

D
Dorion

It’s working great.