75791

Configure Port Forwarding for Insteon Wi-Fi Cameras using a Buffalo Router

Follow the steps in this article to configure your Insteon Wi-Fi Camera for remote access. If the steps in this article do not match your specific router, consult your router's documentation.

 

Step 1

On your computer, open a browser and enter your router's IP address in the address bar. This address may be called Router IP Address or Default Gateway IP Address. If you do not know this information, follow the steps in this article to identify your router's IP address.

 

Step 2

You may see a log-in screen. Enter your router's user name and password. If you have never changed the password, try using the following:

  • User name: "root"
  • Password: Blank

Click OK to log in.

 

Step 3

Click the Add button located on the right side of the page.

 

Step 4

In the page that appears, enter the following information. The Local IP Address is the IP address of your Insteon Wi-Fi Camera.

  • TCP: 25106 (This should match the port given to your camera during camera setup)
  • UDP: 25106 (This should match the port given to your camera during setup)
  • LAN IP Address: Enter your Camera's IP Address

When ready, press Apply at the bottom of the page to save your changes.

 

Step 4

Test your connection by turning off Wi-Fi on your smartphone or tablet and attempt to control your WI-Fi Camera. If you can control your camera when on a cellular connection, then everything has been successfully configured.

Configure Port Forwarding for Insteon Wi-Fi Cameras using an Asus Router

Follow the steps in this article to configure your Insteon Wi-Fi Camera for remote access. If the steps in this article do not match your specific router, consult your router's documentation.

 

Step 1

On your computer, open a browser and enter your router's IP address in the address bar. This address may be called Router IP Address or Default Gateway IP Address. If you do not know this information, follow the steps in this article to identify your router's IP address.

 

Step 2

You may see a log-in screen. Enter your router's user name and password. If you have never changed the password, try using the following:

  • User name: "admin"
  • Password: "admin"

Click OK to log in.

 

Step 3

On the left sidebar, click NAT Setting.

 

Step 4

Click Virtual Server which has appeared beneath NAT Setting.

 

Step 5

In the page that appears, enter the following information. The Local IP Address is the IP address of your Insteon Wi-Fi Camera.

  • Enable Virtual Server: Yes
  • Well-Known Applications: User Defined
  • Port Range: 25106 (This should match the port given to your camera during camera setup)
  • Local IP: Enter your Camera's IP Address
  • Local Port Range 25106 (This should match the port given to your camera during setup)
  • Protocol: Both
  • Description: Your Camera's Name

When ready, press Finish at the bottom of the page to save your changes.

 

Step 6

Test your connection by turning off Wi-Fi on your smartphone or tablet and attempt to control your WI-Fi Camera. If you can control your camera when on a cellular connection, then everything has been successfully configured.

 

Outdoor Wi-Fi Camera Setup

As of December 31 2016 Insteon will no longer provide technical support for standard definition cameras (75791)

Getting Started

step-1.png

Connect the ethernet cable to your router and plugin the power adapter. You can disconnect the ethernet cable after setup is complete.

step-2.png

Connect the cables to your camera.

step-3.png

Mount the bracket using screws and wall anchors.

Different wall materials require different fasteners. Use the appropriate type for your mounting surface. Drywall screws and anchors have been provided. Use caution when drilling holes in walls that may contain live electrical wires.
step-4.png

Position your camera and affix it with the set screw. Secure camera connections in a weather-resistant enclosure.

step-5.png
Open the Insteon for Hub app and select Add a Camera. Insteon cameras require Insteon Hub.
 

Guides, Manuals and Downloads

Quick Start Guide

Owner's Manual

Downloads


Camera Firmware

Keep your Outdoor Wi-Fi Camera up-to-date; updates add features, fix bugs and close potential security vulnerabilities.

 
 

Current Outdoor Wi-Fi Camera Firmware

Device 11.35.2.59
Web UI 2.001.20.6
 

Factory Reset an Insteon Wi-Fi Camera

 

If you are unable to connect to your Insteon Wi-Fi Camera, have forgotten your camera's user name and or password or otherwise wish to reset your Wi-Fi Camera to factory settings with the default user name and password.

 

Factory reset your Insteon Wi-Fi Camera

  1. Connect your camera to your router using an ethernet cable.
  2. Ensure your camera is connected to power.
  3. Use a straightened paperclip to press and hold the recessed reset button for 10 seconds. If your camera was connected to power less than 60 seconds prior to attempting a factory reset, you may need to wait for the camera to completely start up before you can attempt the factory reset.
reset-indoor-camera.png

On Insteon Wi-Fi Cameras and Insteon HD Wi-Fi Cameras, the reset button is located on the bottom of the camera housing.

reset-outdoor-camera.png

On Insteon Outdoor Wi-Fi Cameras and Insteon HD Outdoor Wi-Fi Cameras, the reset button is located at the end of the combined power and data cable.

 

Additional Information

Factory resetting your camera will restore these settings to default:

  1. Basic Settings
    • Camera Name
    • Logs
    • Camera Time settings including time zone and NTP options
    • User Accounts and Passwords. After resetting your camera, your camera's user name will be "admin" and the password will be blank
    • Multi-camera configuration (HD Cameras only)
  2. Network Settings
    • IP Address settings
    • After resetting your camera, your camera will use DHCP to obtain an IP Address
    • Wi-Fi Settings
    • Configured PPPoE settings
    • DDNS settings
    • UPnP Settings
    • Custom port settings
    • Email alert settings
    • FTP upload settings
    • Automatic Remote Access settings. After resetting your camera, Automatic Remote Access will default to enabled.
    • Camera firewall settings
  3. Video Settings
    • Video timestamp and on-screen display
    • Configured privacy zones
    • Configured snapshot settings
    • Configured IR LED schedule
  4. Alarm Settings
    • Configured motion detection settings
  5. Recording Settings
    • FTP upload settings
    • Alarm recording settings
    • Local alarm settings
    • Scheduled recording settings
  6. Pan and Tilt Settings (Indoor Cameras only)
    • Pan and tilt speed
    • Cruise settings
    • Power-on position settings
 
 

Update your SD WiFi Camera Firmware

 

Follow the instructions in this article to update the Device Firmware and Web UI Firmware on your Insteon SD WiFi Camera. The steps in this article apply to Insteon SD WiFi Camera and Insteon SD Outdoor WiFi Camera. For instructions on how to update your HD WiFi Camera firmware, see Update your HD WiFi Camera System Firmware.

 

Identify your WiFi Camera Firmware Version

Follow the instructions in Identify your WiFi Camera Firmware Version to determine if your WiFi Camera requires updating.

 

Update your SD WiFi Camera System Firmware

1. Download the most current firmware for your Insteon SD WiFi Camera or Insteon SD Outdoor WiFi Camera

 

2. Open the IP Camera Tool and wait for it to identify the Insteon WiFi Camera that you wish to update

 

3. When the desired Camera appears, double-click to select it in the list. This should launch your computer’s default web browser and take you to a login page for the Camera.

4. Enter your Camera’s user name and password. If you never changed the user name or password, the default name is “admin” and the default password is blank.

5. Click Login or OK

6. Click the button that corresponds to the web browser you are using to update your WiFi Camera firmware

7. Click Device Management in the lower left corner

8. In the left sidebar, click Backup & Restore Settings

9. In the Backup row, click Submit. A file will download to your computer named params.bin. This file contains all of the settings and configuration for your camera and will be used to restore your preferences after the firmware update.

10. In the left sidebar, click Upgrade Device Firmware

11. In the Upgrade Device Firmware Row, click the Choose File button and select the firmware downloaded from insteon.com at the beginning of these instructions

12. In the Upgrade Device Firmware Row, click the Submit button. The upgrade process will take about 1 minute during which time your camera will restart. Do not unplug your camera or refresh your browser during this time. When the upgrade is complete, your browser will refresh automatically.

13. When the Firmware Upgrade completes, your web browser will refresh to Device Status. Confirm that the version displayed in the Device Firmware Version row matches the updated device firmware

 

Update your SD WiFi Camera Embedded Web UI

The web user interface is updated separately from the camera device firmware but the steps are identical.

 

1. In the left sidebar, click Upgrade Device Firmware

2. In the Upgrade Device Embedded Web UI row, click the Choose File button and select the Device Web UI file downloaded from insteon.com at the beginning of these instructions

3. In the Upgrade Device Embedded Web UI row, click the Submit button. The upgrade process will take about 3 minutes during which time your camera will restart. Do not unplug your camera or refresh your browser during this time. When the upgrade is complete, your browser will refresh automatically.

4. When the Device Embedded Web UI upgrade completes, your web browser will refresh to Device Status. Confirm that the version displayed in the Device Embedded Web UI row matches the updated Device Embedded Web UI

 

Restore your SD WiFi Camera Preferences

1. In the left sidebar, click Backup & Restore Settings

2. Click the Choose File button and select the params.bin file that was downloaded to your computer previously

3. Click the Submit button. The restore process will take about 1 minute during which time your camera will restart. Do not unplug your camera or refresh your browser during this time. When the restore is complete, your browser will refresh automatically.

 
 

Unusual Camera Behavior with iOS App version 1.9.0

If you are experiencing issues with your existing cameras after updating to iOS app version 1.9.0, please look at your camera's log-in information. If the username or password contains multiple words separated by spaces then the app is known to have issues pulling this information properly into the system.

Please delete the existing camera from the app and then log into the camera at it's local IP address through the WiFi Camera Tool

Once you have logged into the camera and selected your browser, navigate to Device Settings > User Settings and change the username and password so that it confirms to the following.

  • No more than 10 characters.
  • No spaces.
  • No "invalid" characters including: ! @ # $ % ^ & * ( ) - +

Once this has been completed and the camera has finished rebooting, add the camera back into your hub through the app and the issue should be corrected.


Download the WiFi Camera Tool

 
 

"Invalid Params" Error Message

Symptoms
The Insteon Camera is generating the following error anytime you attempt to save any changes:

invalid params

 

Causes
The error is cause by invalid characters in the Username or Password of the camera

! @ # $ % ^ & * ( ) - +

 

Resolution
The only way to resolve this issue is to factory reset the camera.  You are not able to change the username or password in the camera, as the existing login information is invalid.

To perform a factory reset, locate the hole in the bottom of the camera marked RESET, and use a paperclip or similar object to press an hold the RESET button for 15 seconds.  If performed correctly, the camera will start to pan and tilt within 30 seconds of the reset.