Wi-Fi Cameras

Common SMTP Mail Settings for Wi-Fi Camera

Issue: Not able to configure email settings and/or not able to get a successful e-mail test on your Insteon IP Camera

Solution: Please see below for common SMTP Settings. (Note, while these settings work for most users, you may need to contact your email provider for you specific settings)

Aol:
  smtp server: smtp.aol.com     
  smtp port: 587
  Transport layer security: starttls

Apple/iCloud/Me:
  smtp server: smtp.mail.me.com     
  smtp port: 587
  Transport layer security: starttls

AT&T/SBC Global:
  smtp server: smtp.att.yahoo.com
  smtp port: 465
  Transport layer security: tls

Comcast:
  smtp server: smtp.comcast.net
  smtp port: 465
  Transport layer security: tls

Gmail:
  smtp server: smtp.gmail.com       
  smtp port: 587
  Transport layer security: starttls

Hotmail/MSN/Outlook/Live:
  smtp server: smtp.live.com      
  smtp port: 587
  Transport layer security: starttls

RoadRunner:
  smtp server: smtp-server.<location>.rr.com     
  smtp port: 587
  Transport layer security: starttls

Time Warner:
  smtp server: mail.twc.com     
  smtp port: 587
  Transport layer security: starttls

Verizon:
  smtp server: smtp.verizon.net     
  smtp port: 587
  Transport layer security: starttls

Yahool:
  smtp server: smtp.mail.yahoo.com      
  smtp port: 465
  Transport layer security: tls

Insteon Camera - invalid params

Symptoms

The Insteon Camera is generating the following error anytime you attempt to save any changes:

invalid params

Causes

The error is cause by invalid characters in the Username or Password of the camera
! @ # $ % ^ & * ( ) - +

Resolution

You will need to factory reset the camera and begin setup from the beginning.  You are not able to change the username or password in the camera, as the existing login information is invalid.
 

Indoor Camera Factory Rest Steps:

Step 1: On the bottom of the camera locate the hole in the bottom of the camera marked RESET.

Step 2: Using a paperclip or similar object to press an hold the RESET button for 30 seconds. 

Step 3: The camera will start to pan and tilt within 30 seconds of the reset.

Step 4 Wait 90 seconds before beginning again.

 

Outdoor Camera Factory Reset Steps:

Step 1: On the cable bundle, locate the reset button

Step 2: Press and hold the reset button for 30 seconds then let go.

Step 4: Wait 90 seconds before beginning again.

Insteon SD WiFi Camera Setup Videos

The links below will take you to specific video tutorials that will help you set up your new SD Insteon wireless IP camera.
 


Optional Camera steps:
 


The steps shown in these videos will work for either the Indoor Wireless IP Camera or the Outdoor Wireless IP Camera.


If you are not using your Insteon camera with the Insteon Hub, we recommend the following third party apps:

iOS - CamViewer, Foscam Pro, Live Cams Pro, OWLR
Android - IP CamViewer, TinyCam Monitor, NetEye Camera, OWLR
Windows Phone - IP Cam Controller

Wi-Fi Camera Setup

 

As of December 31 2016 Insteon customer service will no longer provide technical support for the 75740 series (standard definition) cameras.

Requires an already configured Insteon Hub
Requires an already configured Insteon Hub
 

Wi-Fi Camera Setup

Getting Started

step-1.png

Connect the ethernet cable to your router and plugin the power adapter. You can disconnect the ethernet cable after setup is complete.

step-2.png

Connect the cables to your camera.

step-3.png
Open the Insteon for Hub app and select Add a Camera. Insteon cameras require Insteon Hub.

Guides, Manuals and Downloads

Quick Start Guide

Owner's Manual

Downloads


Optional Wall Mount

 
step-4-optional.png
 

Mount the optional bracket using screws and wall anchors.

 
Different wall materials require different fasteners. Use the appropriate type for your mounting surface. Drywall screws and anchors have been provided. Use caution when drilling holes in walls that may contain live electrical wires.
 

Camera Firmware

 
 

Current Wi-Fi Camera Firmware

Device 11.37.2.59
Web UI 2.001.10.9
 

Outdoor Wi-Fi Camera Setup

As of December 31 2016 Insteon will no longer provide technical support for standard definition cameras (75791)

Getting Started

step-1.png

Connect the ethernet cable to your router and plugin the power adapter. You can disconnect the ethernet cable after setup is complete.

step-2.png

Connect the cables to your camera.

step-3.png

Mount the bracket using screws and wall anchors.

Different wall materials require different fasteners. Use the appropriate type for your mounting surface. Drywall screws and anchors have been provided. Use caution when drilling holes in walls that may contain live electrical wires.
step-4.png

Position your camera and affix it with the set screw. Secure camera connections in a weather-resistant enclosure.

step-5.png
Open the Insteon for Hub app and select Add a Camera. Insteon cameras require Insteon Hub.
 

Guides, Manuals and Downloads

Quick Start Guide

Owner's Manual

Downloads


Camera Firmware

Keep your Outdoor Wi-Fi Camera up-to-date; updates add features, fix bugs and close potential security vulnerabilities.

 
 

Current Outdoor Wi-Fi Camera Firmware

Device 11.35.2.59
Web UI 2.001.20.6
 

Outdoor HD Wi-Fi Camera Setup

Getting Started

step-1.png

Connect the ethernet cable to your router and plugin the power adapter. You can disconnect the ethernet cable after setup is complete.

step-2.png

Connect the cables to your camera.

step-3.png

Mount the bracket using screws and wall anchors.

Different wall materials require different fasteners. Use the appropriate type for your mounting surface. Drywall screws and anchors have been provided. Use caution when drilling holes in walls that may contain live electrical wires.
step-4.png

Position your camera and affix it with the set screw. Secure camera connections in a weather-resistant enclosure.

step-5.png
Open the Insteon for Hub app and select Add a Camera. Insteon cameras require Insteon Hub.
 

Guides, Manuals and Downloads

Quick Start Guide

Owner's Manual

Downloads


Camera Firmware

Keep your HD Outdoor Wi-Fi Camera up-to-date; updates add features, fix bugs and close potential security vulnerabilities.

 
hd-outdoor-white.png
 

Current HD Outdoor Wi-Fi Camera Firmware

Camera Revision 5.0 or Later

System 1.9.3.16
Application 2.51.2.33
 

HD Wi-Fi Camera Setup


Getting Started

step-1.png

Connect the ethernet cable to your router and plugin the power adapter. You can disconnect the ethernet cable after setup is complete.

step-2.png

Connect the cables to your camera.

step-3.png

Open the Insteon for Hub app and select Add a Camera. Insteon cameras require Insteon Hub.


Guides, Manuals and Downloads

Quick Start Guide

Owner's Manual

Downloads


Optional Wall Mount

 
step-4-optional.png
 

Mount the optional bracket using screws and wall anchors.

 
Different wall materials require different fasteners. Use the appropriate type for your mounting surface. Drywall screws and anchors have been provided. Use caution when drilling holes in walls that may contain live electrical wires.
 

Basic Troubleshooting


 

Camera Firmware

Keep your HD Wi-Fi Camera up-to-date; updates add features, fix bugs and close potential security vulnerabilities.

 
hd-indoor-cameras.png
 
 

Current HD Wi-Fi Camera Firmware

Camera Revision 1.0 - 3.9

System 1.4.1.9
Application 2.11.1.12

Current HD Wi-Fi Camera Firmware

Camera Revision 4.0 or Later

System 1.9.3.16
Application 2.51.2.33