Updates from Ken - July 7
Updates from Ken - June 30th
Frequently Asked Questions Addressed on Hub and Connected Home Account Service
Status of Getting Things Back
In an effort to share some of the high priority items we are working on, we are putting this out as a blog post. This is by no means everything we are working on but it’s some of the most important subjects our customers care about most. Please bookmark this page and check back for updates.
Google Assistant availability: Completed
Please go to Google Home > + in top left > Set up device > Works with Google > Search for Insteon
Get product back in stock: Check our store for the most up-to-date product in stock: shop.insteon.com
We are working with the factories, and we expect to have our first order placed by July 1st.
Get Insteon forums back up: Completed
Amazon Alexa skill availability: Completed
You can now search for our skill within the Alexa app.
Push notifications: Completed
Email notifications: Completed
Apps available in Google Play and Apple App Store: Completed
Access to Insteon Hub: Completed
Recent Blog Posts
i3 product and Director app updates, Hub migrations, webinar recording link, and Bright Ideas
Subscriptions Available to Buy
A New Day for Insteon!
We are a small group of passionate Insteon users that have successfully acquired Insteon. Like many of you, our homes are powered by Insteon’s amazing dual-mesh technology and highly configurable products.
Most of you discovered that the Insteon Hubs began coming back online. Our first priority was getting the hubs online immediately before we had access to this site, the email service provider, social accounts, etc. Every day more customers were giving up hope so it was critical to get that restored as soon as possible. We are aware not all functions are back online but we are actively working on it. We hope you understand this urgency and appreciate your patience.
Going forward we are committed to responsibly re-building the Insteon business. Our commitment to you, as part of the Insteon family, is to listen, communicate and be as transparent as possible in everything we do.
Please stay tuned for updates here as well as on twitter, facebook, reddit and elsewhere. If you are an Insteon Hub account holder, look for an email in the coming days.
Thank you all for your patience. We look forward to sharing this new journey with you.
Best regards,
Ken Fairbanks
CEO, Insteon Technologies
Recent Blog Posts
i3 product and Director app updates, Hub migrations, webinar recording link, and Bright Ideas
Insteon Featured Installation: A $40 Million Smart Ski House
This astonishing $40 million home in downtown Aspen can count Rihanna as one of it’s famous guests. The prime “ski-in” compound isn’t just what CNBC dubbed “the biggest home in the richest town in America,” it’s also one of the smartest: Powered by over 1,800 Insteon-enabled smart-home devices, this home is as smart as it is breathtaking.
We’re changing our look!