Ethernet Cable Still Connected When Configuring Wi-Fi


When configuring an Insteon Wi-Fi Camera to use Wi-Fi, you may encounter an alert informing you that the ethernet cable is still connected to your camera. Insteon Wi-Fi Cameras can use ethernet or Wi-Fi to connect to your network, but not both simultaneously.


Basic Troubleshooting

Step 1

Tap Try Again to dismiss the alert


Step 2

Disconnect your camera's ethernet cable and power cable


Step 3

Restart your camera by reconnecting your camera's power cable


Step 4

Tap Next to begin searching for your Insteon Wi-Fi Camera.

Your camera will restart. Insteon HD Cameras restart in about 30 seconds. Insteon SD Cameras can take up to 2 minutes to restart.