Insteon and AFCI (Arc-fault circuit interrupter) Circuit Breakers

Years ago, first generation AFCI breakers were manufactured with poor tolerances which caused false triggers from a variety of common appliances, including Insteon powerline signals. Later generations of AFCI breakers are better engineered for real-world electronics and do well at avoiding being falsely triggered. Today there are no issues with using AFCI breakers and our Insteon devices. However, if the installer fails to follow standard wiring rules associated with AFCI circuits, you may experience issues.

Follow these important rules when wiring devices on AFCI circuits: 

  • Any branch circuits that feed receptacles before switches should be pigtailed connections at the receptacle. This is where you wire the incoming wire and the wire from the panel side and the wire going down stream together with a third wire “the pigtail” that goes to the outlet. DO NOT USE THE OUTLET AS A SPLICE TO CONNECT THE INCOMING AND OUTGOING WIRES BY STABBING THEM INTO THE BACK OF THE OUTLET
  • With AFCI breakers it is imperative that wall switches are connected to the same neutral that goes with that circuit. If switch box has two neutrals, only connect the switches neutral wire to the neutral from the circuit the switch is connected to. If an AFCI breaker wont reset after installing an Insteon switch it is because the wrong neutral was used. This can be a result of the electrician crossing neutrals in another box and not the fault of the wiring at the switch box itself. 
  • Loose or poor splices can cause a situation where an Insteon switch can trip an AFCI breaker. This is not the fault of the switch but the loose connection somewhere in the circuit.

If you are using AFCI breakers and experience false triggers with your Insteon system, please contact us at support@insteon.com and be sure to include the make and model of your AFCI breakers. 

Control Insteon Devices from your Google Home

 

With Insteon Hub (2245-222) and Google Home, you can control Insteon-connected lights and appliances with your voice. The following article covers pairing your Insteon Hub account with the Google Home app.

For Android users with a Home device go to the Google Home support page. If you do not have a Google Home device installed make sure the install the Google Assistant app so that you get access the Google Assistant Home Control settings.

Step 1

Launch the Google Home App and tap the drawer button in the upper left corner

IMG_8644.PNG

Step 2

Tap Home control

IMG_8645.PNG

Step 3

Tap the "+" button in the lower right corner

step-3.png

Step 4

Scroll through the list until you find Insteon and tap on the name

IMG_8647.PNG

Step 5

Enter your Insteon account information and tap Sign In

step-5.png

Step 6

You will see a list of your devices and any scenes you have created. Here you can also add them to rooms that are specific to Google Home (so you can control multiple devices with a single voice command). Tap Done when finished.

IMG_8650.PNG

Step 7

Tap Got It and you're all set to start controlling Insteon devices with your voice from Google Home.

IMG_8651.PNG
 
 

Google Assistant and Supported Insteon Thermostats

 

The Google Assistant supports control of several different Insteon Thermostats; you can increase or decrease the temperature and change modes just by asking the Google Assistant. Use the information in this article to identify if you have a compatible Insteon Thermostat. Note that an Insteon Hub (2245-222) is required to enable voice control from the Google Assistant. 

Supported Insteon Thermostats

These Insteon Thermostats are compatible with Amazon Alexa and allow full voice control functionality of setting temperature and changing modes.

 

Insteon Wired Thermostat

  • Model 2441TH (Revision 1.1 or later)
Wired Thermostat 01.png
 

Unsupported Insteon Thermostats

These Insteon Thermostats are not explicitly incompatible with the Google Assistant but are not guaranteed to function as expected.

Insteon Thermostat for Heat Pumps

  • Model 2732-242 (Any Revision)
Wired Thermostat 01.png
 

Incompatible Insteon Thermostats

These Insteon Thermostats are incompatible with the Google Assistant and cannot be controlled.

Insteon Wired Thermostat

  • Model 2441TH (Revision 1.0)
Wired Thermostat 01.png

Insteon Wireless Thermostat

  • Model 2441ZTH
  • Model 2441ZTHR
  • Model 2732-433
  • Model 2732-432
Wireless Thermostat 01.png

Insteon Venstar Thermostat Adapter

  • Model 2441V
  • Model 2441VR
venstar adapter.png

Insteon Venstar Integrated Thermostat

  • Model 2491T1E
  • Model 2491T1ER
  • Model 2491T7E
  • Model 2491T7ER
venstar thermostat.png
 
 

Supported Insteon Devices with the Google Assistant

While the Google Assistant supports control of many Insteon devices, not all devices are supported, some devices may not support all features, and some of those features are accessible only through Insteon scenes. Use the table below to identify if your device is supported.

Google Assistant control requires Insteon Hub (2245-222).

Identify your model of Insteon Hub

 
Device Supported with the Google Assistant
Dimmer Module Supported
On/Off Module Supported
Outdoor On/Off Module Supported
LED Bulb (A19)

Supported

LED Bulb for Recessed Lights (PAR38)

Supported

Dimmer Switch Supported
Dimmer Switch (1000W) Supported
Dimmer Switch (2-Wire) Supported
On/Off Switch Supported
Dimmer Toggle Switch Supported
On/Off Toggle Switch Supported
Dimmer Keypad (6-Button) Controls connected light only - scene buttons are voice controllable through Insteon scenes
Dimmer Keypad (8-Button) Controls connected light only - scene buttons are voice controllable through Insteon scenes
On/Off Keypad (6-Button) Controls connected light only - scene buttons are voice controllable through Insteon scenes
On/Off Keypad (8-Button) Controls connected light only - scene buttons are voice controllable through Insteon scenes
Dimmer Outlet Supported
On/Off Outlet (2011) Supported
On/Off Outlet (2014) Controls top outlet only - bottom outlet is voice controllable through Insteon scenes
Wired Thermostat Not all revisions support control with the Google Assistant.
Wireless Thermostat -
Venstar Thermostat Adapter -
Ceiling Fan Controller Controls connected light when addressing device directly - fan speeds are voice controllable through Insteon scenes
Dimmer DIN Rail Module Supported
On/Off DIN Rail Module Supported
Dimmer Micro Module Supported
On/Off Micro Module Supported
Open/Close Micro Module -
0-10V Ballast Dimmer Supported
Dimmer In-Line Module Supported
On/Off In-Line Module Supported
220V Load Controller (Normally Open) -
220V Load Controller (Normally Closed) -
WiFi Cameras -
Open/Close Sensor -
Hidden Door Sensor -
Motion Sensor -
Leak Sensor -
Smoke Bridge -
IO Module -
Mini Remotes -
Door Lock and Deadbolt Controller -
IR Transmitter -
IR Receiver -
Serial Bridge -
iMeter Solo -
SynchroLinc -
 

Motion Sensor II Setup

Getting Started

steps-1.png

Remove the battery pull tab.

steps-2.png

Follow the on-screen instructions in the Insteon app to add Motion Sensor.

Insteon apps require Insteon Hub.

step-3.png

When prompted, press and hold the set button until Motion Sensor beeps.

 
optional-disable.png

Tap the Motion button to enable or disable motion detection. Default disable time is 12 hours after which motion detection will resume.

optional-cable.png

Motion Sensor can be connected to power with an optional Micro USB cable (sold separately).

optional-corner.png

Use the reusable mounting strips for corner placement.

optional-flexy.png

For precise positioning, use the flexible mount.

 

Guides and Manuals

 

Going Further

 

X10 Programming for Insteon Devices

Some (mostly older) Insteon devices are X10 ready, meaning that they can be programmed to respond to or control other devices via X10 commands. The reason Insteon devices have supported X10 is to allow an upgrade path for those with extensive X10 systems that want something more reliable. Now with over 10 years in the market, many new Insteon devices have had X10 functionality phased out. X10 is a slower technology and can be significantly impaired with noisy electrical environments. Whenever possible we recommend upgrading X10 hardware to Insteon for the best possible home control experience. View all Insteon Products.

This article covers all the aspects of how to program Insteon devices with X10 features such as primary address and scene address.

Important: Except for setting or removing the primary address, all steps below require that you have an X10 controller that only sends House and Unit code (no On/Off command). Before attempting these steps you will need X10 hardware or software that supports the ability to send these commands (example: Maxi Controller #PHC02 or #SC503).

 

Setting the X10 Primary Address

1. Put your Insteon device into linking mode (press and hold the Set button for about 3 seconds

2. Send the desired X10 Primary Address followed by the ON 3 times (e.g. A1-AON A1-AON A1-AON)

Your Insteon device will exit linking mode and its LED will stop blinking

 

Removing the X10 Primary Address

If you are no longer going to control your Insteon device with an X10 address it is very important that you Unlink it. Otherwise your Insteon device will still respond to stray X10 commands that may cause your Insteon device to turn on at undesired times.

1. Press and hold the Set button (enter linking mode)

2. Press and hold the Set button again (enter unlinking mode)

3. Send the X10 address to be removed followed by the ON command three times (e.g. B5-BON B5-BON B5-BON )  

Your Insteon device will exit unlinking mode and stop blinking

 

Setting the On-Level for the X10 Primary Address

1. Using an X10 controller, send:

O16   -  N16  -   M16  -   P16   -  M16

2. Send the X10 Primary Address (house code and unit code)

3. Use a Linked Controller to adjust your new Insteon device's load to the desired brightness level. If you skip this step the current On-Level will be used. (If you turn the load off, the ON-Level will become the resume whereby the load will return to the brightness level at which it was at just before turning Off)

4. Send the following X10 address sequence to lock in the new On-Level

P16   -  N16   -  M16   -  O16   -  M16

 

Setting the Ramp Rate for the X10 Primary Address

1. Using an X10 controller, send:

O16   -  N16  -   M16  -   P16   -  M16

2. Send the X10 Primary Address (house code and unit code)

3. Use an X10 Controller to adjust your Insteon device's load to the brightness corresponding to the desired Ramp Rate using the ramp rate table under Insteon advanced features.

4. Send the following X10 address sequence to lock in the new Ramp Rate

O16   -  P16  -   N16  -   M16   -  O16

 

X10 Scene Address Programming

Most Insteon devices can be a member of up to 255 X10 scenes. An X10 address is simply a secondary X10 address. When an X10 ON command is sent to an X10 scene address, every X10 device with that X10 scene address will turn on to its independent On-Level at its independent Ramp Rate (if a dimmable device). Sending an X10 OFF command to an X10 scene address will turn off all devices that are members of that X10 scene, each at its independent Ramp Rate. Dimmable X10 devices will react to DIM and BRIGHT commands after the X10 scene address is sent. However, they will ignore ALL ON and ALL OFF commands for the X10 scene address.

 

Remotely Setting the On-Level for an X10 Scene Address

1. On an X10 controller send:

O16   -  N16  -   M16  -   P16   -  M16

2. Use and X10 Controller to adjust your Insteon devices' load to the desired brightness level. If you skip this step the current On-Level will be used. A scene can trigger your Insteon device to go off by setting the ON-Level to 0%, or Off.

3. Send the following X10 address sequence:

M16   -  N16  -   O16  -   P16

4. Send the desired X10 scene address ( house code and unit code) to lock in the new On-Level

 

Setting the Ramp Rate for an X10 Scene Address

1. Using an X10 controller, send:

O16   -  N16  -   M16  -   P16   -  M16

2. Send your Insteon devices X10 Primary Address (house code and unit code)

3. Use an X10 Controller to adjust your Insteon devices load to the brightness corresponding to the desired ramp rate using the ramp rate table under Insteon Advanced features.

4. Send the following X10 address sequence:

N16   -  O16  -   P16  -   M16-   Scene Address

5. Send the desired X10 scene address (house code and unit code) to lock in the new On-Level and X10 scene address

 

Removing an X10 Scene Address

1. Using an X10 controller, send:

O16   -  N16  -   M16  -   P16   -  M16

2. Send your Insteon device's X10 primary address (house code and unit code)

3. Send an X10 ON and Off command.

4. Send the following X10 address sequence:

O16   -  P16  -   M16  -   N16

5. Send the X10 scene address you wish to remove (house code and unit code)

 

Arm and Disarm Siren from an Insteon Device

 

Insteon Siren supports remote arming and disarming from other Insteon devices. Follow the steps in this article to configure a Wall Keypad to arm and disarm Siren.

 

Configure Arm and Disarm Devices on iPhone, iPad and iPod touch

Step 1

Configuring Arm and Disarm devices requires creating a Scene. Swipe right to open the drawer and tap Create a Scene

step-1.png

Step 2

Give your Scene a name and select both Siren and the desired arming and disarming device. If you are using a Wall Keypad, select the desired arming and disarming button.

When ready, tap Next.

step-2.png

Step 3

For the Keypad Button, tap the blue button until it reads Controller.

step-3.png

Step 4

For Siren, tap the green button until it reads Arm/Disarm.

step-4.png

Step 5

When ready, tap Done.

The Insteon app will create your scene.

step-5.png

Multiple Arm and Disarm Devices

You can arm and disarm Siren from multiple Insteon devices. When selecting the devices in Step 2, select all desired arm and disarm devices. Repeat Step 3 for all arm and disarm devices.

step-multiple.png
 

Configure Arm and Disarm Devices on Android

Step 1

Configuring Arm and Disarm devices requires creating a Scene. Navigate to Settings by tapping Settings and then Edit Settings.

step-1.png

Step 2

Tap Scenes.

step-2.png

Step 3

Tap Create a Scene.

step-3.png

Step 4

Give your Scene a name and select both Siren and the desired arming and disarming device. If you are using a Wall Keypad, select the desired arming and disarming button.

When ready, tap Next.

step-4.png

Step 5

For the Keypad Button, tap the blue button until it reads Controller.

step-5.png

Step 6

For Siren, tap the green button until it reads Arm/Disarm.

step-6.png

Step 7

When ready, tap Done.

The Insteon app will create your scene.

step-7.png

Multiple Arm and Disarm Devices

You can arm and disarm Siren from multiple Insteon devices. When selecting the devices in Step 4, select all desired arm and disarm devices. Repeat Step 5 for all arm and disarm devices.

step-multiple.png
 
 

Trigger Siren with an Insteon Sensor

 

Insteon Siren supports both a Chime and Siren notification when armed. Follow the steps in this article to configure an Insteon Sensor to trigger Siren.

 

Configure Siren on iPhone, iPad and iPod touch

Step 1

Configuring Chime or Siren alerts requires creating a Scene. Swipe right to open the drawer and tap Create a Scene

step-1.png

Step 2

Give your Scene a name and select both Siren and the desired triggering devices.

step-2.png

Step 3

For all triggering devices, tap the blue button until it reads Controller. Sensors are automatically configured as Controller.

step-3.png

Step 4

For Siren, tap the green button until it reads Chime or Siren, depending on the type of alert you would like to configure.

step-4.png

Step 5

When ready, tap Done.

The Insteon app will create your scene.

step-5.png
 

Configure Siren on Android

Step 1

Configuring Chime or Siren alerts requires creating a Scene. Navigate to Settings by tapping Settings and then Edit Settings.

step-1.png

Step 2

Tap Scenes.

step-2.png

Step 3

Tap Create a Scene.

step-3.png

Step 4

Give your Scene a name and select both Siren and the desired triggering devices.

step-4.png

Step 5

For all triggering devices, tap the blue button until it reads Controller. Sensors are automatically configured as Controller.

step-5.png

Step 6

For Siren, tap the green button until it reads Chime or Siren, depending on the type of alert you would like to configure.

step-6.png

Step 7

When ready, tap Done.

The Insteon app will create your scene.

step-7.png
 
 

Siren Setup

Getting Started

 
loud.png

Caution

Insteon Siren is loud. Use hearing protection when testing in close proximity.

 
 
step-1.png

Plug Insteon Siren into a power outlet.

step-2.png

Follow the on-screen instructions in the Insteon app to add Siren.

The Insteon app requires Insteon Hub.
Learn More →

step-3.png

When prompted, press and hold the set button until Siren beeps.

 

Guides and Manuals

Quick Start Guide

Owner's Manual

 

Going Further

 

Controlling Insteon Scenes with Amazon Alexa

Controlling lights with your voice is a fast and easy way to turn lights on, off or set the lights to a dim level. But what happens if you want to control more than one device at a time? And what if you want each device to do different things (Living room light 50%, Ceiling light 25%, Dining room off, etc.)? Using the Alexa app offers a way to group more than one device together and control them using a single voice command (i.e., Alexa, turn on dinner time). However, with Alexa groups you can only choose between turning the devices on or off all together - no ability to set each light to a unique level or state. In addition, Alexa group members are controlled one at a time, which means you'll see lights activated in a sequence over several seconds, creating a popcorn effect (but without the delicious buttery flavor).

For the best possible experience, we recommend using Insteon scenes. They provide a super-fast and instantaneous response across all devices, regardless if it's a scene made up of 2 or 200 devices. And because you can set each scene member to a unique level, you can create incredible lighting effects. 

Here's an example video clip showing the difference between Insteon scenes and Amazon Alexa/Echo group control.

 

To learn how to create Insteon scenes, please see the following support articles:

Things to Keep in Mind When Using Insteon Scenes

  • If you already have scenes created, there is no need to do anything to start controlling them with Alexa
  • If a new scene is created you will have to re-run discovery within the Amazon Alexa app, just as you do when adding new devices. Pro Tip: Amazon Alexa does a discovery automatically once an hour or so.
  • Supported voice control commands: On and Off only. Dim, Bright and Set to % are not supported (of course, you can set these when you create each scene)
  • Unsupported devices: all access control/security devices (I/O, lock controller, garage control) are automatically suppressed. So if you have scenes that contain actions for any of these types of devices, you will not be able to control the scene with Alexa.
  • Previously unsupported devices like our ceiling fan controller or the on/off outlet receptacle are now controllable via scenes. If you are an iOS user and have Sonos integrated, you can now activate scenes containing Sonos speakers.
  • Naming conventions may become an issue. If a scene and device are named the same or are similar, Alexa will have difficulty knowing which one you want to control. The obvious fix is to give scenes and devices unique names.

Creating a Scene with the Insteon Hub (iOS)

Using the Insteon Hub, you can create scenes to be able to control groups of devices or have your lights and appliances go ON/OFF at particular times. See below for the steps to create a scene for your Insteon Hub on iOS.

Step 1: Log in to the Insteon for Hub on your mobile device.
 

Step 2: Tap on the 'Menu' button at the upper right of the Hub application.
 

Step 3: Tap '+ Create a Scene'  from the list to create a new scene.
 

Step 4: Fill out the 'Add Scene' page.

  • Name - Name your scene so that you know what it is for
  • Icon - Select an icon that matches the scene
  • Room Memberships - If you have created rooms, you can assign the scene to that room
  • Schedule - If you want the scene to run on a schedule you would set that here

Step 5: Scroll down and select the devices that you want to be apart of this scene. (You will see a check mark appear next to the selected devices) When finished, click 'Next'

Step 6: Select how the devices interact with each other in the scene. Simply tap the blue box to change the device role.

  • Controller - A device set as a controller will respond to devices set to'controller', 'both', the scene icon and the individual device icon. It will also be linked to the other devices in the scene so that if you physically turn ON/OFF the device, all the other devices in the scene will also go ON/OFF. (An example of this would be creating a movie scene where you want a keypad button to control all the lights in a room. The Keypad button would be a controller and the rest of the devices would be responders. This way, if you go to the keypad, and hit the assigned button, the scene will still activate)
  • Responder - A device with this setting will only respond to devices set up as a 'controller', 'both' the scene and its individual device icon. (An example of this would be a scene where all the lights go ON in your house. You do not want to link every device together, but you want them to turn on when you turn ON the scene)
  • Both - This setting applies both the 'responder' and 'controller' attributes to the device. (An example of this would be a three-way light where both switches need to control and respond to each other so that they are always in the same state)

Step 7: Select the level that you want the devices to turn ON to when the scene is activated. Simply tap on the green box to change the state. Relays can be turned ON or OFF while dimmers will allow you to set the brightness level and the ramp rate.
 

Step 8: When finished tap 'Done.' The Hub will take a few moments to write the changes to the devices. When it is finished, it will ask you if you want to turn off the scene. (The Hub may turn the devices ON while setting the scene so it is just checking to see if you want the devices ON at that particular time.)